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<br />96 This does not allow for them to be mobile, complete tasks and projects while on-shift, and allow for a <br />97 dedicated incident commander on duty as often as possible. When a Battalion Chief is assigned to a <br />98 large apparatus due to minimum staffing, they have to function in a company officer role. With this new <br />99 staffing model we will see a marked increase in the frequency the Battalion Chief is able to staff their <br />100 response vehicle and perform incident command. Having the Battalion Chief more available for incident <br />101 command responsibilities, as well as less tied to day-to-day response on a large apparatus, is <br />102 advantageous to the success of the department and mitigation of emergency incidents. Battalion Chiefs <br />103 provide support in a wide range of administrative tasks and responsibilities, including fleet and <br />104 equipment management, departmental training, EMS quality control, and other areas. When they are <br />105 heavily involved in responding to emergency incidents on a fire engine, it creates gaps in administrative <br />106 projects and a lack of supervision and direction for the entire shift. <br />107 <br />108 Our current on-duty staffing model is falling behind many of our peers of like size and services. Agencies <br />109 around the metro are or have already transitioned to a full-time model as well as investing significantly <br />110 into increasing their daily staffing. Currently the Roseville Fire Department is falling behind our peers <br />111 when we assess calls per on-duty firefighter and emergency calls per on-duty staffed response unit. As <br />112 an example, in 2024, the Roseville Fire Department averaged 2514 emergency calls per staffed <br />113 response unit. This number was higher than six other peer agencies: Maplewood (2027 calls), Eagan <br />114(1705 calls), Richfield (1695 calls), South Metro (1623 calls), Edina (1468 calls), and Oakdale (1360 <br />115 calls). In 2018, utilizing call volume and staffed number of units (2), Roseville Fire averaged 2,484 calls <br />116 per staffed unit. In 2024 we surpassed our 2018 existence, which precipitated and was the catalyst for <br />117 “Phase II” staffing enhancement program. In addition, if you were to assess calls per on-duty <br />118 firefighter, Roseville is more than 350 calls per staffed firefighter higher than our next closest peer <br />119(Maplewood). <br />120 <br />121 The role of a firefighter within the Roseville Fire Department is a physically and emotionally demanding <br />122 occupation. The employment of a sufficient number of full-time firefighters facilitates the equitable <br />123 distribution of tasks, thereby mitigating individual stress levels and reducing burnout. This contributes to <br />124 better mental health for responders, which is essential for maintaining the long-term sustainability of <br />125 emergency services. Adding an additional response unit and more full-time firefighters will directly <br />126 enhance the safety, efficiency, and effectiveness of the department’s operations, ensuring that the <br />127 community receives the highest level of service in emergency response. The additional staffed <br />128 apparatus will play an important role in serving our staff as much as our community. It would provide a <br />129 more suitable rotation of positions and decreasing the average calls responded to by a staffed unit and <br />130 on-duty firefighter. As shown in 2023 and 2024 data, the Roseville Fire Department has a higher <br />131 demand for calls per on-duty firefighter and staffed response unit than all of our regional comparisons. <br />132 From improving response times to better workforce management, increased safety, and more proactive <br />133 public education, increasing staffing levels is a critical step toward creating a safer and more resilient <br />134 Roseville. It is believed that this staffing model will aid in firefighter retention. <br />135 <br />136 As noted, one negative impact of a high call volume is its detriments on response time. When the <br />137 department is in situations where we have simultaneous and overlapping calls there are frequent <br />138 situations in which we have to work quickly to clear one call to respond to another and sometimes we <br />139 are unable to clear the call quickly causing significant delays. The current response times exceed our <br />140 department’s expectations and objectives. Furthermore, the rushed and expedited clearance of certain <br />141 calls may not always be in the best interest of patients, residents, or business owners within the City. <br />142 The additional staffed ladder truck should help disburse call volume load, allowing improved readiness of <br />143 staff, therefore not forcing our units to be in situations where all units are on a response when another <br />144 call comes in. The goal of this enhancement is not only to handle the call volume distribution now and <br />145 into the future, but to bring down the overall response time of the department; which is currently 9:15 at <br />th <br />146 the 90 percentile; it was just over 8:30 in 2023. One of the goals of this staffing enhancement is to <br />147 bring this down and more in line with national NFPA standards for Fire Department response. <br />148 <br />149 While call volume is one critical item for consideration of staffing growth, it should be noted that the high <br />150 call volume not only has the department running constantly but often results in being in difficult positions <br />151 to provide the most appropriate and equitable response. From the 2023 and 2024 data the Fire <br />Page 3 of 6 <br />Qbhf!9!pg!363 <br /> <br />