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Roseville Volunteer Process Overview The following steps are used for the effective use of Roseville volunteers to enhance programming and services, which includes the following seven components: 1.Program Planning: T his is done in collaboration between the staff requesting volunteers and the Volunteer Manager. The volunteer program needs to be responsive and supportive of staff and volunteer needs. 2.Job Development & Design: If volunteers are to be used, this step lays out in writing the specific expectations and job requirements the staff wants from the volunteer. This is done in collaboration with the staff making the request and the Volunteer Manageror other staff. 3.Recruitment: Once the volunteer job description is complete, the Volunteer Manager or other staff will recruit to fill the request. Recruitment is an ongoing and multi-level process that includes on-going relationship building with a variety of community organizations such as faith communities, schools, service organizations, businesses and individuals. While the Volunteer Manager will serve as the lead in recruitment and outreach for volunteer needs, all staff play a critical role in volunteer recruitment. 4.Screen & Interviewing: Once volunteers are interested, they will typically fill out a volunteer application and have an interview. In the case of one-time and group volunteers, the on-boarding process will be modified to meet the needs of the project, while assuring that steps needed for risk management are taken. In specific cases that are predetermined to require it, volunteers will submit references and complete a background check. The Volunteer Manager or other staff will complete these steps. 5.Volunteer Placement:Having completed step 4, the volunteer is ready to get started. The Volunteer Manager or other staff will work with the staff and volunteer to get a schedule of day and time commitment established. 6.Orientation: There are two parts to volunteer orientation. The first part is the responsibility of the Volunteer Manager and gives the volunteer information about The City of Roseville as a whole. The second portion is conducted by the staff or lead volunteer who is supervising the volunteer and provides training for the specific volunteer role. 7.Supervision:Staff or lead volunteers who are using volunteers are responsible for the following on a day-to-day basis. Qbhf!65!pg!354