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<br />~ <br /> <br />ARTICLE VI, Section 3,3(1) <br />(1) If Company fails, upon request <br />by a subscriber, to provide any service <br />then being offered, Company shall within <br />60 days of subscriber request, refund <br />all deposits or advance charges paid <br />for the service in question by said <br />subscriber. <br /> <br />(2) If any subscriber terminates <br />any monthly service because of failure <br />of Company to render the service in <br />accordance with franchise, Company <br />shall refund to such subscriber the <br />proportionate share of the charges <br />paid by the subscriber for the services <br />not received. Are these policies adhered <br />to? <br /> <br />ARTICLE VI, Section 4tA(2) <br />City reserves the right to approve <br />or adopt regulations governing Grantee's <br />collection of advance charges and deposits, <br />installation and reconnect ion charges, <br />disconnection charges, and availability <br />of refunds. Please provide in writing <br />such policies and verify Commission <br />approval thereof. <br /> <br />ARTICLE VI, Section 4,E(1) <br />Grantee 3hall pay to city, within <br />60 days after the end of each fiscal <br />year of Grantee, an annual franchise <br />fee of five percent of all gross revenues. <br /> <br />ARTICLE VI, Section 4,C <br />Regarding regulation of rates: <br />not in effect. <br /> <br />ARTICLE VIII <br />This article covers indemnification, <br />insurance, letter of credit and bond <br />andean be found on pages 52-59 of <br />the ordinance. <br /> <br />ARTICLE VIII, Section 4,C(1-7) <br />This section lists penalties that <br />the city may charge and collect from <br />the Letter of Credit. <br /> <br />-13- <br />