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Superintendent within 72 hours of the damage for verification and authorization. The property owner will be required to submit an itemized statement of materials. Newspaper boxes installed under mailboxes do not allow for snow equipment to pass under and can cause an indirecthit to the mailbox. See Exhibit E for City and postal mailbox standards. ii. If a mailbox is damaged due to indirect contact, including the force of snow generated by the snow removal vehicle, the City assumes no responsibility. It is necessary for homeowners in this climate to use materials and construct mailboxes that will withstand the force of a snow windrow off the end of a snowplow. iii. A property owner assumes all risks and responsibilities for replacement of mailboxes and supports that are constructed of materials such as, but not limited to, brick and mortar, stone aggregate, ornamental railings, or antique type support. c. Private Accesses i. Most of the mainline plowing vehicles are equipped with a front plow and side wing for two-pass plowing of most residential streets. Plows are angled to the right for plowing from the centerline of the street toward the outside edge of the street. A certain amount of snow will be deposited into driveways and private roadways abutting curb lines. The City will not remove snow from driveway entrances regardless of whether it has been cleared of snow before the City vehicle arrives. The City does not plow or perform ice control on any private streets, accesses or driveways for any reason. d. Some sidewalks and trails are plowed by the City. Refer to the most current “Snow Plowing Pathway Policy” which can be found on the City website. e. Landscaping i. The City will repair turf damage only on boulevards which was the direct result of plowing beyond the back of the curb. Turf repair will consist of placing black dirt and seed. No repairs to damaged turf will be made by the City after June 1. All other damage within the public rights-of-way or drainage easements or to items installed in these areas without a City permit is the property owner's responsibility (i.e., shrubs, bushes, rocks, trees, irrigation systems, lighting systems, driveways, fences, other personal property, etc.). ii. The City cannot be responsible for damage to grass or driveways caused by ice control products and will not make repairs or compensate residents for damage to turf or driveways from ice control products. V. PARKING REGULATIONS, CITY CODES AND STATE LAWS To help provide a safer and more efficient snow removal operation, the City Council has established parking regulations: a. Parking on city streets is not allowed after a continuous 2” accumulation of snow for up to 48 hours or until the street is plowed full width, see City Ordinance 602.07. i. Exceptions to these rules are Pilot Parking areas as shown in Exhibit F. In these areas the signage shall take precedent on parking restrictions. b. Placing snow in the street or plowing across the street is prohibited by State law and City code. Snow placed in the street or on sidewalks and trails compounds maintenance problems and creates hazards for others. VI. COMPLAINTS AND REQUEST FOR SERVICE Complaints and requests for further services regarding snow and ice control or damage will be taken during normal working hours and handled in accordance with City procedures. Complaints and requests should be directed to the Public Works Department and will be handled on a priority basis. Response time should not exceed 24 hours after snow has ceased unless conditions or operations prevent staff from responding. Emergency requests for service should be directed to the Public Works Department at 651-792-7004 during regular business hours or after hours to the Ramsey County Dispatch at 651-767-0640 where on-call staff will be notified to respond. Page 4of 5 Qbhf!45!pg!263