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Roseville Public Works, Environment and Transportation Commission <br />Agenda Item <br />DATE: May 19, 2026 ITEM: 4.c. <br />ITEM DESCRIPTION: Recycling Cart Update <br />Background <br />Roseville purchased City -branded carts from Toter LLC. and carts were shipped to the City during the week <br />of May 26, 2025. Cart delivery started on Friday May 30, 2025, and ContainerPros completed rolling out <br />11,058 new carts on June 12, 2025. <br />City staff received over 1,000 requests for cart replacements, cart drop offs, etc. Staff finished with the cart <br />request calls on July 24, 2025. The high call volume for the City was due to the timing of the cart swap in <br />relation to the transition from Eureka Recycling to Waste Management. During this time Waste <br />Management's call center was not equipped to take calls from Roseville residents and get their requests to <br />the proper staff to be resolved. <br />Currently Waste Management handles all cart -related concerns. <br />Recommendation <br />Receive updates from staff and ask follow-up questions. <br />Attachments <br />None <br />Page 16 of 90 <br />