Laserfiche WebLink
<br />Resources <br /> <br />For insight about productive communication and resolving differ- <br />ences, see the Getting. .. series of books featuring authors from the <br />Harvard Negotiation Project: <br /> <br />Getting to Yes, Roger Fisher, William L. Dry, Bruce Patton, 2nd ed. 1991. <br />Getting Past No, William L. Dry, 1993. <br />Getting Together, Roger Fisher, Scott Brown, 1989. <br />Getting It Done, Roger Fisher, John Richardson, Alan Sharp, 1999. <br /> <br />See also, Beyond Machiavelli, Roger Fisher, Elizabeth Koppelman, An- <br />drea Kupfer Schneider, 1995; Difficult Conversations, Douglas Stone, <br />Bruce Patton, Sheila Heen, 2000; Non-Violent Communication, Marshall <br />B. Rosenberg, 1999; and The Knowing, Doing Gap, Jeffrey Pfeffer, <br />Robert 1. Sutton, 1999. <br /> <br />For practical insights about the ethics of public service, see the work <br />of Michael Josephson at the Josephson Institute of Ethics, www.jo- <br />sephsoninstitute. org His handbook entitled Making Ethical Decisions <br />is especially helpful. <br /> <br />28 <br />