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Th� Nat�vnaM C�t�zen SurveyTM-opt�vns and <br />Prices <br />T�� NM.�7TM �asic Serrr�ce affer�d by [CMA and NRG inctudes: <br />• CustQmized survey farm with jurisdietion naine, lo�o, and local contact <br />i Choice of services to be surveqed <br />• Additia�� nf tl�ree nptional questzons <br />� Custazz�ized cover letter on jurisdietion ]etterhead �ritY� rt�ayar's or manager's <br />signature <br />• T��ree mai�ings to 1,200 randomly selected house�alds: pre-survey posteard and <br />tv�ro mailings of the suroey instrumenC (with the cover letter) <br />• A�zargin oi error (95 pereent confidence interval) a�out +/- 5 percentage paints <br />around any percent <br />� Data input and cleaning <br />• Statistical ana�ysis af a�rvey X�es�cits <br />• Written repozt i�lusiraied witi� kab�es a�d graphs sumrnarrzing the survey results <br />� Gntnparativ� nozms for service eva�uations <br />• Certifieate of survey authenticity <br />� Technical assistanee by phane and e-�nail <br />The price far The NCST"� B�S�G SQ�'VICC NS $8,400. Addifional options are <br />arra[lahle fow �he following addit➢onal fees: <br />Addit[nnai Optio� Fee C�escriptioR <br />Comparison to prior I�CS $C3 Serviee e�alt�afi[on ratings are compared <br />results �a previous (�CS ratings at no extra <br />charge. <br />Comparisar� ta prior (non- $1,75C� Tabies ir€ the final report compare cur- <br />NCS) resu�ts rent service evafuation ratings to �he <br />j�risdictian's ra�ings from as many as <br />�hree previous years. Jurisdictions with <br />more than three years of data can cus- <br />tomize this pption. <br />9 <br />