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discuss in person) and file the form copy and picture. A re- inspection will be scheduled (typically for two weeks out —14 days are given to correct a violation). � A re-inspection occurs. If the violation is not corrected (approximately 50% are corrected by this time) the file is closed. If the violation is not corrected, another inspection is conducted and picture taken. A second notice is sent warning of a possible fine (administrative ticket) or 'further legal action. A re- inspection is typically scheduled for two weeks out (14 days are typically given to correct the violation). • A re-inspection occurs. If the violation is corrected (approximately 85%are corrected by this time) the file is closed. If the violation is not corrected the Codes Coordinator will then initiate contact to attempt a resolution. � If the violation continues a decision must be made as to what action would be appropriate. If it is determined that an administrative ticket will be effective and likely resolve the issue, one is issued. If it is determined by staff (Community Development Director, City Attorney and Codes Coordinator) that an administrative ticket would not be effective or would not resolve the issue (or, if an administrative ticket has been issued but has not resulted in compliance) a recommendation is proposed to City Council that a Ramsey County Court Citation be issued and the case referred to the City Attorney. Abatement by City Council action is also an option at this time which City staff considers. ■ Note: cases are rarely this simple and straightforward; however, this outlines the basic procedure/me�hod. � The Department has been placing more emphasis on personal contact with residents and less emphasis on letters (particularly the initial contact). While more time intensive, Staff can better explain the violation, the reasoning behind it and gain voluntary compliance. Also, staff has been emphasizing flexibility in time frames for correcting violations. � With a sampling of files, mail a thank you card and a customer service card (askingfor comments on services provided and suggested improvements). 6. ADDITIONAL OUTCOMES ANTICIPATED * As public awareness grows regarding violations that can negatively impact the livability and property values of neighborhoods, residents will be less inclined to maintain these conditions in rear yard areas (not visible from the public right- of-way). The result will be further enhancement of the livability -.},L•ea i:�e•..,s?�}:L,,L�r,a-��:�x•,�'uz�ist:in:� �P� r. s ft•r•�:;•Fi•`�r,:c�u=�::�:tUi,osis'�"�� NEIGHBORHOOD ENHANCEMENT EFFOR'i.doc