2009-06-23_PWETC_AgendaPacket - Laserfiche WebLink

Home

bill and later were assessed the fee have called City staff to complain. The residents said the company told them there would be no negotiation or compromise on the fee. Another practice is creeping price increases. Some companies make minor upward adjustments in prices over time. Here is one example out of many reported to City staff: a resident who had been involved in a study of garbage practices many years ago called City staff to ask for the list of licensed garbage haulers. She said that the hauler she leas had for more than 30 years has raised rates and she wanted a cheaper alternative. Staff advised her to call her current hauler and ask for a lower rate. She did and reported back to staff that her hauler cut her bill nearly in half. She also said that she felt her hauler had taken advantage of her inattention to raise her rates. Residents that called to complain felt the added fees in small type and gradual rate increases demonstrated the haulers were unresponsive to their needs. 9) Won't it cost the City more because it will have to administer the contract? Administrative costs are incorporated into the contract. 10) I chose my hauler from the group of licensed haulers, now you're going to tell me I may have to use a hauler that I declined to pick. Each hauler in a consortium would be assigned a segment of the city where they would provide service. Additionally the City would establish customer service standards in the contract. The City oversees the contract to ensure those customer service standards are rnet. 11) Organized collection will squeeze out the little haulers. The recommendation from the resident task force is to set up a consortium of haulers. All the haulers currently doing business in the city would be invited to join the consortium. Currently the little haulers are being squeezed out. In 1992 there were 21 licensed haulers serving Roseville. In 2009 there are six. The largest haulers have been buying up the smaller haulers and increasing their market share. 12) Won't this lead to job cuts at companies that lose market share? Under a consortium agreement, haulers could ensure their market share. They could, however, voluntarily sell their business to another hauler. 13) What if I end up receiving poor customer service? You could contact your hauler just as you do now, except now you have more clout. Because the City administers the contract, the City has regulatory powers and can intervene to ensure the service from the haulers meets Roseville standards. 14) Won't this mean we should restrict delivery trucks and school buses? Different types of heavy vehicles have different equivalent single axle loads or ESALs. ESALs compare the wear caused by a heavy vehicle to the wear caused by a passenger car. MnDOT uses a conservative ESAL factor that states one garbage truck trip is equivalent to 1000 car trips. School buses are about half as much and delivery trucks are only about a quarter as much as garbage trucks. Residential streets have average daily traffic counts of 200 to 500 vehicles.