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t� t! ' STATE OF MINNESOTA '^`, ice,' OFFICE OF THE ATTORNEY GENERAL 102 STATE CAPITOL LORI SWANSON ST.PAUL,MN 55155 ATTORNEY GENERAL TELEPHONE:(651)296-6196 May 3, 2011 Mr. Patrick Boland Manager of Credit Policy and Compliance Xcel Energy, Inc. 3115 Centerpoint Drive Roseville,MN 55113 Dear Mr. Boland: This Office was contacted by Dick Lambert, an electrical engineer, who resides at 800 Brenner Avenue, Roseville, MN 55113. In addition, Mr. Lambert provided written and oral public testimony in Xcel's current electric rate case at the public hearing on April 13,2011 in St. Paul. According to Mr. Lambert, between 1984, when he built his house, and 1998, he experienced an electrical outage every year or two. Beginning in 1998, when he began to track his outages, he was experiencing six outages per year. Between 1998 and the present, Mr. Lambert reports that his neighborhood has averaged 3.5 outages per year with an average duration of one hour and 44 minutes, or about six hours per year. Mr. Lambert states that in 2003, Roseville city officials hosted a discussion at City Hall regarding Mr. Lambert's neighborhood's outage history with Xcel. Mr. Lainbert notes that Xcel piovided reports shoving that the SAIDI values,for the feeders supplying Roseville was 248, 172, and•256 minutes for 2000, 2001, and 2002, respectively, approximately two to three times higher than the national median. Mr. Lambert indicates that on April 19, 2010, Roseville again invited Xcel to a City Hall meeting to discuss Mr. Lambert's neighborhood's continuing outage problems. However, according to Mr. Lambert, Xcel refused to produce the feeder performance reports like those it had provided in 2003. Mr. Lambert asks: (1)That Xcel provide Feeder Performance Lists to any city that requests them; and (2) That Xcel publish a list of the feeders that have a SAIDI that exceeds the 90 minute median value for North Americanoutilities, along with cost estimates for • upgrading the system to bring the feeders to the national median value. Mr. Lambert is concerned that Xcel is inaccurately reporting its outage durations, which was the subject of an investigation in docket 02-2034. I ask that you review this matter as quickly as possible and address Mr. Lambert's concerns. In particular, I ask that you look again into Mr. Lambert's claim that his neighborhood in Roseville has substandard reliability, and that Xcel provide the City of Roseville and Lambert with the feeder performance.information he requests.:In addition, please address Mr.•Lambert's concerns that Xcel's SAIDI reports maybe inaccurate:: T ask that you send a written response to Facsimile:(651)2974193•'ITY:(651)297-7206•Toll Free Llnes:(800)657-3787(Voice),(800)366-4812(TTY)•www.ag,state.mn.us An Equal Opportunity Employer Who Values Diversity ()Printed on 50%recycled paper(15%post consumer content)