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CITY OF CENTERVILLE <br /> RESOLUTION #13 -02o <br /> A RESOLUTION APPROVING CHANGES TO UTILITY BILLING PROCEDURES <br /> FOR THE CITY OF CENTERVILLE <br /> WHEREAS, the City of Centerville operates enterprise operations for water, sanitary <br /> sewer and stormwater, and <br /> WHEREAS, billings are issued for these services on a quarterly basis, and <br /> WHEREAS, quarterly residential bills are often $150 or more especially in summer when <br /> lawns are sprinkled which can cause financial difficulty for some users as bills can be <br /> unexpectedly large, and <br /> WHEREAS, the quarterly billing does not provide timely information of water use that <br /> could indicate leaks and \or provide timely information that would allow customers to <br /> adjust use to conserve water. <br /> NOW THEREFORE BE IT RESOLVED BY THE CITY COUNCIL OF <br /> CENTERVILLE, ANOKA COUNTY, MINNESOTA, <br /> 1. Beginning in 2014, utility billings shall be issued every other month on <br /> approximately the first of the odd numbered months. <br /> 2. Beginning January 1, 2014, the city will no longer charge a convenience fee <br /> for payments made with a credit or debit card. <br /> 3. As a cost - saving measure, bills will be issued in post -card format and <br /> customers will be given the option to receive email bills, integration with <br /> Billpay, and customers may securely set up ACH payments without supplying <br /> the city directly with bank account information. <br /> 4. Staff is authorized to take necessary steps to implement these changes, <br /> including software changes, credit card processing changes, and <br /> subcontracting part of the meter reading and /or bill issuing process. <br /> Adopted by the City Council this day of September 2013. <br /> Tom Wilharber, Mayor <br /> - City Clerk <br />