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12-09-13-R
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12-09-13-R
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12/9/2013 8:31:46 AM
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5.System Operation: Responsibilities of the Parties <br /> <br />5.1General/Overview <br /> <br />5.1.1The County will own and operate the System, as defined in this Agreement, <br /> <br />for the use and benefit of the Members. This section delineates the <br />responsibilities of the County and the Members for the procurement and <br />operation of hardware, software, and services necessary for the System. <br />5.1.2The County and the Members will ensure that their equipment used to <br /> <br />access and use the System meets standard specifications established by the <br />CAD System Vendor, and that equipment is in good working order, software <br />is up-to-date and services are managed to meet agreed-upon service levels. <br />5.1.3In order to meet the requirements of 5.1.2, the County and the Members will <br /> <br />develop and implement refresh cycles for equipment and budget fo <br />software upgrades, maintenance and services. <br />5.1.4The County will ensure that its CAD operations are sufficiently resourced and <br /> <br />budgeted to fulfill the terms of this Agreement. <br />5.1.5All Parties to this Agreement will make internal practices, books, and records <br /> <br />available for audit as authorized or required by this Agreement <br />applicable law. <br />5.1.6All Parties to this Agreement will work cooperatively to address audit <br /> <br />findings. <br />5.2CAD System <br /> <br />5.2.1The CAD System provides functionality such as call input, call d <br /> <br />status maintenance, base map, event notes, field unit status and tracking, <br />and call resolution and disposition. <br />5.2.2County Responsibilities. The County is responsible for procuring and <br /> <br />maintaining the following CAD System hardware, software, and related <br />services: <br />5.2.2.1Computing hardware, platform and systems capable of running <br /> <br />the CAD server and client software per the CAD System <br />standard specifications for the version in use. <br />5.2.2.2CAD System firmware updates. <br /> <br />5.2.2.3Operating system (OS) software that runs on the CAD computing <br /> <br />hardware, and appropriate licensing for the OS software. <br />5.2.2.4Centralized CAD software applications that run on the computing <br /> <br />platform (server software). <br />5.2.2.5Applications that are licensed to the County as part of the Syste. <br /> <br />5.2.2.6Licenses to use the CAD software at dispatch stations/consoles, <br /> <br />and the ongoing maintenance of that software. <br />CAD and Mobile Data Agreement Ramsey County and User Members Page 8 of 48 <br /> <br />
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