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City of Arden Hills <br />2¤²¯¤¢³¥´« 7®±ª¯« ¢¤ '´¨£¤«¨­¤² DRAFT <br /> <br />DÒz7;Œz“; L“ ¦©-·z-; ·wz­ Œšš‰­‰­šÒ“7­ Œz‰;t <br /> <br />9’¦w­zé; -š’’z·’;“· ·š z­zš“ Say: <br />…­;t ‰’; › issue already. o how we arrived at that <br />Þw;“ ¦š­­z,Œ;œ <br />take to negotiate that contract and it appears there were <br />some necessary changes. Can you help me understand what <br /> <br /> <br />.;mz“ z“·;©-·zš“­ EEz©’z“m ·w; Say: We really appreciate the expertise you bring to this <br /> process; Can you help me understand how we moved from <br />ŒÒ;­t -š’¦;·;“-;r Ýz­zš“r _______ to ________? <br />-š“­z7;©·zš“ šE š·w;©­r 7;­z©; Eš© As we collaborate to reach the most effective solution on <br />©;­ÒŒ·­r ,zm ¦z-·Ò©;r 7;­z©; Eš© --Ò©-äœu <br /> <br />potential ramifications of our decisions on ________. What <br />do you think may happen if _________? <br /> <br /> <br />…­; ¦­­zš“·;r ¦š­z·zÝ;r ¦;©­š“Œ Ý;©,Œ Say: or <br />“7 ,š7ä Œ“mÒm; <br /> <br />Tand <br />nterrupt, turn away, roll eyes, slam fists, throw <br />pens, raise voices or talk over another. <br /> <br /> <br />9“-šÒ©m; 7zEE;©;“· ¦;©­¦;-·zÝ;­ Say: <br />facts seem pretty <br /> <br /> <br />L“-š©¦š©·; E-·­ bh †Ò7m’;“·­ z“·š Say: <br />­··;’;“·­u <br />Say: <br />care about what <br /> <br /> <br />9“†šä ·w; ¦©š-;­­ šE -šŒŒ,š©·z“m ·š DO: Smile, laugh with NOT at each other, offer personal <br />;“mm;r 7;,·; “7 ’‰; 7;-z­zš“­ affirmations, encourage differing perspectives, recognize <br />the strengths of colleagues, presenters and public. <br />hEE;© -wŒŒ;“m;­ ©;­¦;-·EҌŒä Say: <br />view, it appears to me that we may have to consider <br />presented here and would like to offer a different <br /> <br /> <br />Drafted March 17, 2014 skrejci <br />