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City of Arden Hills Personnel Policy Effective February 29,20136 <br />COMMUNICATIONS <br />Introduction Formatted:Left <br />The City of Arden Hills strives to pro-nde the Public accurate and timely information <br />communicated in a professional manner,and in accordance with the laws regarding12ublic <br />information and data practices. <br />This policy provides guidelines for all external communications from the Ci1y using <br />various mediums including,but not limited to: <br />Printed materials such as newsletters,articles,and brochures. <br />Electronic materials such as email,postings to web sites or social media sites. <br />Media relations such as requests for interviews,news releases,and media requests. <br />The City also recognizes that employees may sometimes comment on Cite matters <br />outside of their official role as an employee for the City of Arden Hills.Therefore,this <br />policy a provides guidelines for employees when communicating as a private citizen <br />on matters pertaining to City business. <br />Policy <br />General Guidelines for all Communications(Official and Personal) <br />All Ci emplovees have a responsibility to help communicate accurate and dmely <br />information to the public in a professional manner.Any employee who identifies a <br />mistake in reporting should bring the error to the Department Director,Cite <br />Administrator,or other appropriate staff. Regardless of whether the communication is <br />in the employee's official City role or in a personal eapacitY- employees must comply <br />with all laws related to trademark,copyright_software use etc. Employees must also <br />follow all City policies that may appl Examples of relevant Policies include: <br />Computer Use&Security Policy <br />Data Practices Policy <br />Political Activij Policy <br />Social Media Use Policy <br />Additional Guidelines for Official City Communications <br />Handling General Requests: <br />All staff is responsible for communicating,;basic and routine information to the Public <br />in relation to their specific job duties.Requests for private data or information outside <br />of the scope of an individual's job duties should be routed to the appropriate <br />department or to the data practices authority. <br />Handling Media Requests: <br />108 <br />i