09-28-99 PTRC - Laserfiche WebLink

Home Browse Search

CITY OF ARDEN HILLS MEMORANDUM DATE: August 26,1999 TO: Terry Post, Acting City Administrator FROM: Thomas J. Moore, Parks and Recreation Director SUBJECT: Summer Adult Softball Evaluation Summary Background Attached you will find the results of the 1999 Summer Adult Softball Evaluation. There were 4C adult summer softball teams. Every team manager was mailed an evaluation. Eleven evaluations were returned. The return rate was 27.5 %. This Program Evaluation is based on the format that I developed and was approved for use by Hopkins — Minnetonka Recreation Services. The Program Evaluation consists of three sections. Section one has ten questions, which are based on a Five- Point Rating Scale. The scale is ranked from poor to outstanding. Section two has ten questions which are formulated for a Yes / No response. Section three has four questions, which are formulated for a write — in response. Conclusion Positives 1. High scores for Customer Service. 2. The team managers thought that the League was better organized this year. 3. All 17 teams that responded said that they enjoyed their experience and would recommend this league to another team. 4. All 17 teams that responded said that they would return next year. 5. All 17 teams that responded said that expectations were met and that their teams had a worthwhile and fun experience. Negatives 1. The entry fee/ cost per team is too high. (It is interesting to note that, Arden Hills has the lowest entry fees of all the surrounding communities. For example, White Bear Lake charges $120.00 more per team.). We also charge a non- resident fee, which has received some criticism. 2. The fields at Perry Park are not regulation sized. A regulation adult softball field should be a minimum of 280 feet `down the lines'; most fields are 320 feet. At Perry Park, the distance `down the lines' are; Field #1, 265 feet; Field #2 (which has lights and thus has the highest usage rate), 260 feet and Field #3, 235 feet.