|
Service Line Warranties of America
<br />1 SC-WSL1300-NAW-SLWA [XXXX]
<br />SC-WSL1300-NAW-SLWA-H055-021317
<br />
<br />
<br /> Exterior Water Service Line Terms and Conditions
<br />
<br />YOUR ENCLOSED DEC LARATION PAGE IS AN INTEGRAL PART OF YOUR SERVICE AGREEMENT AND ALONG WITH
<br />THESE TERMS AND CONDITIONS CONSTITUTE YOUR ENTIRE AGREEMENT
<br />
<br />Utility Service Partners Private Label, Inc., known as Service Line Warranties of America (“SLWA”), a subsidiary of HomeServe
<br />USA Corp. (“HomeServe”), is the entity that will administer the service under this Service Agreement. You may contact SLWA
<br />by mail at 1232 Premier Drive, Chattanooga, TN 37421 or by calling toll-free 1-866-922-9006. North American Warranty,
<br />Inc. (“NAW”, “Provider”, “We”, “Us” or “Our”) is the entity obligated to provide service under this Service Agreement. You
<br />may contact NAW by mail at 175 West Jackson Blvd., Chicago, IL 60604, or by calling toll-free 1-866-918-4680.
<br />
<br />What’s Covered: We will arrange and pay for the repair or replacement due to normal wear and tear of a leaking, low
<br />pressure, or permanently blocked Exterior Water Service Line for which You have sole responsibility, that supports Your
<br />Residence. You must call SLWA to arrange for service in order for repairs to be covered. See “How to Call for Repairs” below.
<br />
<br />Your Exterior Water Service Line is the line that supplies fresh water to Your Residence from Your utility’s responsibility or
<br />external wall of Your well casing to the external wall of Your Residence, including any water lines either buried or embedded
<br />in concrete in the outer wall of Your foundation. If Your Exterior Water Service Line is embedded in concrete, reasonable
<br />efforts will be made to avoid cutting through the concrete. This may mean relocating Your water meter as a means of
<br />repairing or replacing Your Exterior Water Service Line. Any part of Your Exterior Water Service Line beyond these linear
<br />limits will not be covered. Low pressure means less than 30 pounds per square inch with two or fewer fixtures open.
<br />
<br />Restoration: Restoration to any area disturbed by the repair that is on Your Property and outside Your Residence is limited
<br />to: filling, raking and reseeding of grass, and reinstallation of existing soft landscaping and shrubbery. We cannot guarantee
<br />the survival of any living materials disturbed by the repair and will not be responsible for the replacement of any decorative
<br />paving, pathways or landscaping features. If concrete cutting is necessary to repair Your Exterior Water Service Line, the
<br />resulting trench will be filled with gravel and covered with asphalt, cement, or concrete, as appropriate. Debris will be
<br />removed from the restoration area.
<br />
<br />Benefit Li mit: Th e maximum benefit limit is up to $8,500 for each Service Call. Any repair or replacement charges
<br />beyond Your Service Call benefit limit are Your responsibility.
<br />
<br />What’s Not Covered: We will not be responsible for any of the following:
<br />1. Damages, losses and expenses, whether from negligence or otherwise, caused by: (a) You or any person or
<br />entity other than Us or SLWA or (b) unusual circumstances, including a natural disaster, or an act of God;
<br />2. Consequential, incidental, or punitive damages arising from conducting repair work or as a result of the covered
<br />repair; for example, damages necessary to reasonably access the repair area. Your rights and remedies may
<br />vary depending on the state where Your Property is located;
<br />3. Any correction, upgrade, or move of Your existing Exterior Water Service Line, not directly related to the
<br />necessary covered repair, in order to meet any code, law, regulation, or ordinance;
<br />4. Repairs to any section of Your Exterior Water Service Line that You share with any third party or is covered by
<br />a homeowners’, condominium or like association;
<br />5. Repairs to any line that branches off the main line, for example lines for sprinklers, pools, hot tubs, radiant
<br />floor heating, and/or other outdoor systems;
<br />6. Thawing of frozen pipes;
<br />7. Any shared Exterior Water Service Line that provides service to multiple properties or secondary buildings,
<br />whether known or unknown;
<br />8. Repair or replacement of any part of Your Exterior Water Service Line that is not expressly stated to be covered
<br />in "What's Covered" above.
<br />
<br />Eligibility: A single structure owned by You, used and zoned for residential occupancy (“Residence”) that is permanently
<br />secured to the ground, and the land it is located on is also owned by You (“Property”). Any recreational vehicle or other type
<br />of home on wheels that is intended to be moved and/or property used for commercial purposes is not eligible. If You are
<br />aware of any pre-existing conditions, defects or deficiencies with Your Exterior Water Service Line, prior to the Start Date of
<br />Your first Term, then Your Property is not eligible for this coverage.
<br />
<br />If You reside in a multi-family structure and do not own the entire structure, it will be Your responsibility to provide SLWA
<br />with a signed release from all other homeowners for any work which may affect their portion of the structure. This release
<br />must be signed and submitted before any work will begin. Any failure by You to submit such signed releases shall discharge
|