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Service Line Warranties of America 2 SC-WSL1300-NAW-SLWA [XXXX] SC-WSL1300-NAW-SLWA-H055-021317 SLWA from its obligations to complete any work for which such releases are required. To obtain a release form call SLWA. Length of Service Agreement: Your Service Agreement begins on the Start Date listed on Your Declaration Pag e and will continue for twelve (12) months (“Term”) provided neither You nor We cancel. See “Cancellation/Refund” below. There is an initial waiting period of thirty (30) days, within which You will not be able to request a Service Call. This means You will receive less than twelve (12) full months of coverage during the first year. Upon renewal (if applicable), You will not be subject to a waiting period. How to call for repairs: Y ou must call SLWA and a service representative will assist in the diagnosis of Your repair and the scheduling of a visit fro m one of SLWA’s approved local technicians. You will not be reimbursed for work done by technicians who are not authorized by SLWA. Technicians must have safe and clear access to, and safe working conditions at and around the wor k area. Ther e is no Service Call fee. Covered repairs: Whether Your Exteri or Water Service Line is to be repaired or replaced is entirely within the discretion of SLWA. Covered repairs are guaranteed against defects in ma terials and workmanship for one year. Under the guarantee we will arrange at Our expense and discretion for repair or replacement. We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarant ee and any implied warranties that cannot be excluded un der applicable law. Receiving Documents Electronically: You can receive Your Service Agreement and all related documents electronically. If You consented to electro nic delivery, these docu ments will be sent to the email address listed on Your Declaration Page (“Email Address”). Documents sent to the Email Addr ess will be deemed to hav e been received by You. Y ou may stop receiving documents electr onically by calling SLWA or by updating Your pref erences in Your profile on HomeServe’s website. You may also call SLWA to update Your Email Address or to receive a paper copy of Your Service Agreement. Renewal: If You pay through Your utility bill, by credit/debit card or by direct debit this Service Agreement will automatically renew for a further ter m of 12 months. If You paid by check, or if You pay by credit/d ebit card and requested that We not automatically renew this Servi ce Agreement, You must renew this Service Agreement prior to the end of the Ter m to ensure continuous coverage. We reserve the right to not offer this Service Agreement upon renewal. Cancellation/Refund: You may cancel this Service Agreement at any time by calling SLWA. If You cancel within thirty (30) days of the Start Date, You will receive a full refund less any clai ms paid by Us. If You cancel mor e than thirty (30) days after the Start Date, Your cancellation will be effective at the end of the then current b illing month. If applicable, You will be entitled to a pro-rata refund less any claims paid by Us. If Your local utility company or municipality provides similar coverage to You at no charge, You can contact SLWA to cancel and You will receive a refund of the payments You have made less any claims paid by Us. You may be required to provide evidence of the similar coverage. If We find that You have such coverage or are otherwise ineligible for the coverage provided by this Service Agreement, We may cancel on no less than fifteen 15 days’ written notice to You and will refund the payments You have made less any clai ms paid by Us. We may cancel for any reason on sixty (60) days’ written notice to You. We can also cancel, on no less than fifteen (15) days’ written notice to You for: (a) non-payment of the Price; or (b) Your fraud or misrepresent ation of facts that are material to this Service Agreement or benefits provided under it. If We cancel un der (b) above, You will be entitled to a pro-rata refund less any claims paid by Us. Written notices from Us under this section will tell You exactly when Your Service Agreement will be cancelled and why it has been cancelled. The notice periods referred to in this section begin when We send the notice to You. Key Terms: “Declaration Page” - The enclosed document that forms a part of this Service Agr eement, listing important information regarding You, Your Property and other vital information. “Price” – The amount You agree to pay for this Service Agreement, as listed on Your Declaration Page. “Service Agreement” - Th e docu ments that constitute all of Your rights and responsibilities as a Service A greement holder; which consist of these terms and conditions and Your Declaration Page. “Service Call” – A visit to Your Property by one of SLWA’s approved local technicians, where work is performed to diagnose and co mplete a single covered repair, or where it is determined the repair is not covered. “You” or “Your” - The pu rchaser of this Service Agreement who is the Service Agreement holder listed on the Declaration Page.