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<br />Service Line Warranties of America <br /> <br /> <br />SC-IPD230-00-00-NAW-SLWA 1 [xxxx] <br /> SC-IPD230-00-00-NAW-SLWA-H068-021517 <br /> <br /> <br />Interior Plumbing and Drainage Terms and Conditions <br /> <br />YOUR ENCLOSED DEC LARATION PAGE IS AN INTEGRAL PART OF YOUR SERVICE AGREEMENT AND ALONG WITH <br />THESE TERMS AND CONDITIONS CONSTITUTE YOUR ENTIRE AGREEMENT <br /> <br /> <br />Utility Service Partners Private Label, Inc., known as Service Line Warranties of America (“SLWA”), a subsidiary of HomeServe <br />USA Corp. (“HomeServe”), is the entity that will administer the service under this Service Agreement. You may contact SLWA <br />by mail at 1232 Premier Drive, Chattanooga, TN 37421 or by calling toll-free 1-866-922-9006. North American Warranty, <br />Inc. (“NAW”, “Provider”, “We”, “Us” or “Our”) is the entity obligated to provide service under this Service Agreement. You <br />may contact NAW by mail at 175 West Jackson Blvd., Chicago, IL 60604, or by calling toll-free 1-866-918-4680. <br /> <br />What’s Covered: We will arrange and pay for the repair or replacement due to normal wear and tear of a broken, leaking, <br />low pressure, or permanently blocked Interior Plumbing and Drainage system for which You have sole responsibility, that <br />supports Your Residence. Your Interior Plumbing and Drainage includes all of the water supply pipes, and all of the drainage <br />pipes connected to the main sewer stack, within the interior limits of Your Residence. We will also unclog a toilet pipe that <br />has been clogged by a material that is intended to be handled by a toilet. Coverage extends to Interior Plumbing and <br />Drainage that may be embedded under a slab or basement floor. Any part of Your Interior Plumbing and Drainage beyond <br />these limits will not be covered. Low pressure means less than 30 pounds per square inch with 2 or fewer fixtures open. <br /> <br />You must call SLWA to arrange for service in order for repairs to be covered. See “How to Call for Repairs” below. <br /> <br />Restoration: Restoration to any floor inside Your Residence disturbed by the repair is limited to leaving You with a floor <br />that it is sufficiently safe to walk on. We will not be responsible for reinstating floor coverings, fixtures, fittings, walls or wall <br />coverings to their original state. Debris will be removed from the restoration area. <br /> <br />Benefit Limit: The maximum benefit limit is up to $3,000 for each Service Call. Any repair or replacement charges beyond <br />Your Service Call benefit limit are Your responsibility. <br /> <br />What’s Not Covered: We will not be responsible for any of the following: <br />1. Damages, losses and expenses, whether from negligence or otherwise, caused by: (a) You or any person or entity <br />other than Us or SLWA or (b) unusual circumstances, including a natural disaster, or an act of God; <br />2. Consequential, incidental, or punitive damages arising from conducting repair work or as a result of the covered <br />repair, for example damages necessary to reasonably access the repair area. Your rights and remedies may vary <br />depending on the state where Your Residence is located; <br />3. Any correction, upgrade, or move of Your existing Interior Plumbing and Drainage not directly related to the <br />necessary covered repair, in order to meet any code, law, regulation, or ordinance; <br />4. Repairs to any section of Your Interior Plumbing and Drainage that You share with any third party or is covered <br />by a homeowners’, condominium or like association; <br />5. Repairing or replacing any non-conforming drain line, such as a basement or storm drain; <br />6. Appliances; Any fittings or fixtures, for example water tanks, water heaters, radiators, bathroom fittings, faucets, <br />toilets, baths, shower pans, shower/bath diverters and sinks, pressure reducing valves and backflow prevention <br />devices, sprinkler systems, spigots, garbage disposals, pumps or grinders; <br />7. Thawing of frozen pipes; <br />8. Repair or replacement of any part of Your Interior Plumbing and Drainage that is not expressly stated to be <br />covered in "What's Covered" above. <br /> <br />Eligibility: A single structure or a single Unit within a structure owned by You, used and zoned only for residential occupancy <br />and not intended to be moved (“Residence”) is eligible. Residences include single family homes (inclusive of manufactured <br />housing), townhomes, and apartments. A single structure that is owned by You and used and zoned only for residential <br />occupancy that includes multiple Units (“Multifamily Residence”) is also eligible. If You own a Multifamily Residence, You <br />must provide the specific Unit mailing address for each Service Agreement You purchase. Any recreational vehicle or <br />property used for commercial purposes is not eligible. If You are aware of any pre-existing conditions, defects or deficiencies <br />with Your Interior Plumbing and Drainage, prior to the Start Date of Your first Term, then Your Residence is not eligible for <br />this coverage. <br /> <br />Length of Service Agreement: Your Service Agreement begins on the Start Date listed on Your Declaration Page and will <br />continue for twelve (12) months (“Term”) provided neither You nor We cancel. See “Cancellation/Refund” below. There is an <br />initial waiting period of thirty (30) days, within which You will not be able to request a Service Call. This means You will