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Service Line Warranties of America SC-IPD230-00-00-NAW-SLWA 2 [xxxx] SC-IPD230-00-00-NAW-SLWA-H068-021517 receive less than twelve (12) full months of coverage during the first year. Upon renewal (if applicable), You will not be subject to a waiting period. How to call for repairs: You must call SLWA and a service representative will assist in the diagnosis of Your repair and the scheduling of a visit from one of SLWA’s approved local technicians. You will not be reimbursed for work done by technicians who are not authorized by SLWA. Technicians must have safe and clear access to, and safe working conditions at and around the work area. There is no Service Call fee. Covered re pairs: Whether Your Interior Plumbing and Drainage is to be repaired or replaced is entirely within the discretion of SLWA. Covered repairs are guaranteed against defects in materials and workmanship for one year. Under the guarantee we will arrange at Our expense and discretion for repair or replacement. We disclaim any and all statutory or common law warranties (whether express or implied) other than Our covered repair guarantee and any implied warranties that cannot be excluded under applicable law. Receiving Documents Electronically: You can receive Your Service Agreement and all related documents electronically. If You consented to electronic delivery, these documents will be sent to the email address listed on Your Declaration Page (“Email Address”). Documents sent to the Email Address will be deemed to have been received by You. You may stop receiving documents electronically by calling SLWA or by updating Your preferences in Your profile on HomeServe’s website. You may also call SLWA to update Your Email Address or to receive a paper copy of Your Service Agreement. Renewal: If You pay through Your utility bill, by credit/debit card or by direct debit this Service Agreement will automatically renew for a further term of 12 months. If You paid by check, or if You pay by credit/debit card and requested that We not automatically renew this Service Agreement, You must renew this Service Agreement prior to the end of the Term to ensure continuous coverage. We reserve the right to not offer this Service Agreement upon renewal. Cancellation/Refund: You may cancel this Service Agreement at any time by calling SLWA. If You cancel within thirty (30) days of the Start Date, You will receive a full refund less any claims paid by Us. If You cancel more than thirty (30) days after the Start Date, Your cancellation will be effective at the end of the then current billing month. If applicable, You will be entitled to a pro-rata refund less any claims paid by Us. If Your local utility company or municipality provides similar coverage to You at no charge, You can contact SLWA to cancel and You will receive a refund of the payments You have made less any claims paid by Us. You may be required to provide evidence of the similar coverage. If We find that You have such coverage or are otherwise ineligible for the coverage provided by this Service Agreement, We may cancel on no less than fifteen 15 days’ written notice to You and will refund the payments You have made less any claims paid by Us. We may cancel for any reason on sixty (60) days’ written notice to You. We can also cancel, on no less than fifteen (15) days’ written notice to You for: (a) non-payment of the Price; or (b) Your fraud or misrepresentation of facts that are material to this Service Agreement or benefits provided under it. If We cancel under (b) above, You will be entitled to a pro-rata refund less any claims paid by Us. Written notices from Us under this section will tell You exactly when Your Service Agreement will be cancelled and why it has been cancelled. The notice periods referred to in this section begin when We send the notice to You. Key Terms: “Declaration Page ” - Th e enclosed document that forms a part of this Service Agr eement, listing important information regarding You, Your Residence and other vital information. “Price” – The amount You agree to pay for this Service Agreement, as listed on Your Declaration Page. “Service Agreement” - Th e docu ments that constitute all of Your rights and responsibilities as a Service A greement holder; which consist of these terms and conditions and Your Declaration Page. “Service Call” – A visit to Your Residence by one of SLWA’s approved local technicians, where work is performed to diagnose and complete a single covered repair, or where it is deter mined the r epair is not covered. “Unit” – A self-contained space that includes, at minimum, a living area, kitchen and bathroom within Your Residence. “You” or “Your” - The pu rchaser of this Service Agreement who is the Service Agreement holder listed on the Declaration Page. Privacy Policy: Any information You provide SLWA will be accessed, collected, used, transmitted, disclosed, stored, maintained and otherwise handled to administer Your Service Agreement by SLWA or its group of companies, including, but not limited to, disclosing Your address, telephone number, and other contact information to third parties who conduct services on SLWA’s behalf. SLWA or its group of companies and their selected partners may also use Your data to keep