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Position Title: Department: Accountable to: Positions Supervised Status: I't ARZEN___H1LLS CITY OF ARDEN HILLS POSITION DESCRIPTION Office Support Specialist Public Works Public Works Superintendent None ular Full Time Attachment B September 2019 PRIMARY OBJECTIVES Performs intermediate skilled administrative support work including a variety of routine and complex clerical and administrative/office support assistance, and related duties as apparent or assigned primarily for the Public Works Department (this department includes, but is not limited to, street maintenance, utilities, recreation, park maintenance, and engineering). Work is performed under the limited supervision of the Public Works Superintendent. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS OF THE POSITION Responds to public inquiries over the phone, via letter/e-mail and in person regarding departmental policies, procedures, services, and construction projects. Investigates problems as indicated and makes contacts as necessary to work out solutions. Promotes and maintains a favorable image of the City through positive community relations. Assists the Public Works Director/City Engineer and Public Works Superintendent in implementing and maintaining a work order system to assist the department in tracking incoming requests and efficiently assign tasks. Responsible for managing the day to day record keeping operations including, but not limited to, maintaining inventory control, ordering of materials and supplies, central garage maintenance records, and licensing of fleet vehicles. Maintains the Public Works Department safety, training and other program records as required (training records, SDS information, contact lists, OSHA related records, policies and procedures, serves as administrative support for the Safety Committee, etc.). Maintains lists of current licenses held by each Public Works employee and schedules meetings and/or training/schooling for safety and required licensing compliance. Assists in managing, developing and implementing public information pertaining to assigned Engineering projects via the website, publications, information letters, flyers and other means. Reviews and checks project contract documents, other reports and correspondence for accuracy and completeness.