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05-18-2020-WS
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05-18-2020-WS
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Page 1 of 2 <br /> <br />AGENDA ITEM – 1I <br /> <br />MEMORANDUM <br /> DATE: May 18, 2020 <br /> <br />TO: Honorable Mayor and City Councilmembers <br /> Dave Perrault, City Administrator <br /> <br />FROM: Todd Blomstrom, Public Works Director/City Engineer <br /> <br />SUBJECT: Update on Implementation of Work Order System <br /> <br /> Budgeted Amount: Actual Amount: Funding Source: <br /> N/A N/A N/A <br /> Council Should Consider <br />Staff is requesting an opportunity to provide the City Council with an update regarding the <br />implementation of a work order system for the Public Works Department. <br /> <br />Background <br />The Public Works Department has been attempting to implement a central work order and asset <br />management software system for several years. In 2017, the Department acquired a license for use <br />of PubWorks software, a work management system. This software platform was partially set up <br />with City data, but was never implemented for work orders or infrastructure management due to <br />challenges with data integration and use by personnel in the field. In 2018, the Department began <br />implementing Esri Collector as the main platform for collecting infrastructure attributes and <br />maintenance data in conjunction with the City’s Esri based geographic information system <br />software (ArcGIS). While the Collector software is useful for data collection, it is not a work <br />order management system. <br />In January 2020, the Public Works Department began an evaluation process to successfully <br />implement a work order system. Staff reviewed and evaluated four potential work order systems, <br />including systems from PubWorks, Beehive, Cartegraph and Esri Workforce. The Department <br />identified Esri Workforce as the preferred application for work orders and began pilot testing in <br />February. Implementation of Esri Workforce does not require an initial software purchase or long- <br />term licensing fees because the system is an extension of the City’s existing Esri ArcGIS mapping <br />and collector systems. <br />
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