05-18-2020-WS - Laserfiche WebLink

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Page 1 of 2 AGENDA ITEM – 1I MEMORANDUM DATE: May 18, 2020 TO: Honorable Mayor and City Councilmembers Dave Perrault, City Administrator FROM: Todd Blomstrom, Public Works Director/City Engineer SUBJECT: Update on Implementation of Work Order System Budgeted Amount: Actual Amount: Funding Source: N/A N/A N/A Council Should Consider Staff is requesting an opportunity to provide the City Council with an update regarding the implementation of a work order system for the Public Works Department. Background The Public Works Department has been attempting to implement a central work order and asset management software system for several years. In 2017, the Department acquired a license for use of PubWorks software, a work management system. This software platform was partially set up with City data, but was never implemented for work orders or infrastructure management due to challenges with data integration and use by personnel in the field. In 2018, the Department began implementing Esri Collector as the main platform for collecting infrastructure attributes and maintenance data in conjunction with the City’s Esri based geographic information system software (ArcGIS). While the Collector software is useful for data collection, it is not a work order management system. In January 2020, the Public Works Department began an evaluation process to successfully implement a work order system. Staff reviewed and evaluated four potential work order systems, including systems from PubWorks, Beehive, Cartegraph and Esri Workforce. The Department identified Esri Workforce as the preferred application for work orders and began pilot testing in February. Implementation of Esri Workforce does not require an initial software purchase or long- term licensing fees because the system is an extension of the City’s existing Esri ArcGIS mapping and collector systems.