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05-18-2020-WS
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05-18-2020-WS
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Page 2 of 2 <br /> <br />The past three months of pilot testing for Esri Workforce have been successful. The <br />Superintendent maintains a list of open work assignments in Workforce and dispatch work to <br />individual maintenance employees based on the priority of assignments. This has been especially <br />helpful in response to work coordination challenges during COVID-19. Employees receive work <br />assignments on their mobile phones, log time while completing assignments, and enter data and <br />photos related to the completion of tasks. Upon closing the work order, data is automatically <br />integrated into the City’s ArcGIS system, which stores maintenance data for each infrastructure <br />asset. The Dashboard application component allows managers to view the progress of work orders <br />and monitor productivity of maintenance functions. <br />While the Department is still in the development phase for Esri Workforce, the application has <br />been substantially beneficial to date. Public Works staff has done a great job learning and <br />adopting the new mobile technology, with an appreciation for the benefits that a work order system <br />can provide to better coordinate work and manage asset data. Jeff Frid quickly learned and <br />implemented the software for dispatching daily assignments in March. David Swearingen has <br />been outstanding in his efforts to assist staff with the new software platform. The Department has <br />concluded that Workforce will be a beneficial improvement to our long-term business processes. <br /> <br />Financial Impact <br />Implementation of Esri Workforce does not require additional software application costs beyond the <br />software fees the City currently pays for Esri GIS software. The City may wish to eventually convert <br />from the existing Esri individual licensing structure to an enterprise based software license in the future <br />to better manage software and data storage costs, but this is not a requirement to implement Workforce <br />at the City of Arden Hills. The Department has one more year of software license fees for PubWorks <br />(platform that was not implemented) in the amount of $4,944. Staff will contact PubWorks to discuss <br />potential early termination. <br /> <br /> <br />Attachments <br />None
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