01-18-22-WS - Laserfiche WebLink

Home Browse Search

ARDEN HILLS CITY COUNCIL WORK SESSION - JANUARY 18, 2022 7 Mayor Grant said staff should take a look to see exactly where should it should be put to have maximum impact, and then bring it back to Council. C. New Resident Guide Discussion City Administrator Perrault noted that Council had requested this item and asked that they consider some form of information guide for residents that are moving into the city. If so, how often they would want it mailed, would they prefer it be mailed or handed out at City Hall, quarterly or monthly distribution? Staff is assuming that the water utility billing system would be used to identify new accounts and new residents. Would they like it to be one page, a lengthy brochure or somewhere in the middle? An attachment was provided of what the previous communications coordinator was working on a few years ago, he noted that it would need to be updated. Councilmember Holmes said she remembered when they moved in 30 years ago they got a bookmark like card with phone numbers on it. She wondered if we should give people something they could put on their refrigerator like a magnet or bookmark with some basic information, and then have the rest on the internet. She asked if we have any idea how many new residents we have a month or quarterly. City Administrator Perrault said he did not, but would get that information to them by the end of the week. Councilmember Holmes said in one city she knows of, one of the council members or the mayor goes to the new resident's home and leaves the bookmark. Councilmember Scott thought the trash/recycling schedules and information about pet licensing would be important to include. Councilmember Holden felt it should be brief. She would want to know who the garbage haulers are, if you can park in the street, that the city has newsflashes and a Facebook page, when the water bill is due, what you need a permit for, info on recreational fires, and other common things. Mayor Grant liked the idea of directing people to the internet, but at the same time, they should mail people something they could have in their hands. If they want more detail they can be directed to specific portions of our website. But when you're a new resident and you get something in the mail you'll probably read it and maybe keep it. Councilmember Holmes agreed but thought the whole resident guide should be on the city website. Councilmember Radziej said he would want to know where the post office was, and a map of trails. He thought local businesses could place an ad around a map of the city showing where the parks, libraries and other interesting things are located. Councilmember Scott liked the idea of a mailing.