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<br /> . PROGRAM SUPERVISOR WRITTEN EXERCISE <br /> You are about to take part in a training method called the "in-basket'l <br /> exercise. It is designed to sharpen your analytical and managerial <br /> decision making skills as well as help you become Ilcase-minded" or <br /> situation-oriented. <br /> The overall situation (your impending absence) as well as the actual <br /> details of each item should be considered. Though the particulars differ <br /> in each item, they are alike in that they require you to do these things: <br /> l. Identify the facts in the situation, separate them from your biases <br /> and snap "hunches11, and relate the facts into a meaningful. 'Whole. <br /> Your time, however) is limited. <br /> 2. Identify the key problems which are presented in the materials and <br /> background. You'll have to decide what is important and what is <br /> trivial; to identify which problems are long range and which require <br /> immediate action. <br /> 3. Youlll be required to note solutions and actions for both immediate <br /> action and for the long run. <br /> How to Proceed <br /> . l. Read t~~ough the entire p2cket of m~teria~s; note wr,:d:s!-J,eets ~i.'he (12. <br /> your responses or solutions are to be recorded. <br /> 2. Select those that require immediate action and indicate in the <br /> appropriate worksheet space how you would proceed. If you wish to <br /> write a memo, write it! If you wish to call, outline the contents of <br /> your part of the conversation. <br /> 3. Those items that require a "long runll solution should be handled in <br /> the following way: Indicate by number each of those requiring some <br /> long-range solution on the worksheet; then outline how you would <br /> proceed to solve these long-range problems in the space provided in <br /> the worksheet. <br /> 4. Be as specific as possible! <br /> 5. Naturally, in the interest of time, all of the facts and data can't be <br /> included. The only salvation here is that everyone else has the same <br /> information upon which to work. No more. This means that you canlt <br /> add or invent new information to make your problem easier to solve. <br /> You can make plausible assumptions, if there is evidence to back these <br /> up. If not, your solution may be doubted. <br /> 6. You will have 45 minutes to complete the exercise. <br /> . THE SETTING <br /> Y0U are Pat Ritchie) the program supervisor for the City of Dullsville, a <br /> midw~st city of 25,000. The city is primarily a "bed""om" suburb although <br />