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<br />. Survey gives city pat on back
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<br />
<br />All the city was looking for satisfied with the services pro-
<br />was some information. What it vided by the city, nearly 90 per.-
<br />received was an outstanding cent saying they approved.
<br />grade for performance. That's next to impossible to
<br />Decision Resources Ltd. lVonne achieve, Morris told the council,
<br />surveyed 401 Burnsville Klinnart and the highest ra~g that he's.
<br />;g residents during 10 days at the .. seen 111 the metropolitan area.
<br />'" end of May, The survey is part of ~oughout MolTlS and Trax-
<br />.-! a larger planning project that in- ler s presentatIOn, they con-
<br />volves a number of residents tinued to comment - this is
<br />~- working to develop a plan for the pretty different from the other 20
<br />>< city's future, said, but they are apprehensive communities in which we've
<br />.-! What researchers William D, about the future, done surveys. Rarely are people
<br />,:; Morris and Diane Traxler found Now that we've gone this far. as satisfied, rarely are they as
<br />was that Bumsville resIdents let's not ruin it. seems to be the enthusiastic about participating
<br />are happy WIth where theIr attitude. :rake it easy on further in a survey. rarely are they as
<br />E-< home IS, development, especially for enthusiastic about their com-
<br />z And there were ,many apartment buildings. and strip munities.
<br />~ dehghtful anecdotes 1n the' mails. And for 'TYing out loud, There are several versions of
<br />0;; report the two gave to the Bums- get us across the river more the survey, the executive swn-
<br />B ville CIty Council, It was. fun to easily, mary which is eight pages of
<br />do the survey, Traxler saId. The But beyond the percentages good reading, the actual ques-
<br />w people were more than happy to and disagree with strongly, tionnaire with all the nwnbers
<br />j offer their opinions. Some made slightly, maybe in between, tabulated, and then a few inches
<br />H arrangements to call back later there is a message of satisfac- thick book that plays dozens of
<br />i;; when it was more convenient, or tion with the community. variations on the themes of the
<br />z to finish the survey when it was Ninety-five percent of the nwnbers.
<br />. ~ inteITUpted. After all, residents responders approved of the Residents might be interested
<br />(!l were asked to answer 168 ques- quality of life in the community, in looking at the results. to see
<br />tions, and the average call took 44 percent strongly, what their neighbors had to say
<br />33 minutes. People like rearing their about taxes, parks, a community
<br />One woman went so far as to children in Bumsville, and they center. whether they agree.
<br />offer to call back from the fami- may consider retiring here; they There will be a nwnber of
<br />ly's cabin, as she was leaving on trust the policymakers in the presentations to different groups
<br />vacation. community. in the community, and the
<br />Humor abounds in Bumsville, The bothersome things are researchers said they would be
<br />Traxler sald. The telephone well thought out, not picky com- more than happy to talk to pro-
<br />callers encountered. plenty of plaints. There needs to be more pIe about the research.
<br />respondents who had Jokes to of- jobs in the city for heads of But for a simple attempt at
<br />fer, stones about the CIty, One households, there is a problem getting some good information,
<br />man. recommended that new with bw-glary, and street repair the City Council and its staff got
<br />buildings U1 the cIty be confined is a headache. a pretty good pat on the back for
<br />to three feet tall, and then said But residents are very a Job well done.
<br />he was a doilhouse builder,
<br />Didn't the residents complain
<br />about a lot of things. council ~
<br />members asked. looking for
<br />ways to improve. C t
<br />Not an iota. Traxier said. Fre- urran
<br />quently aunng surveys - and ...
<br />the company has done surveys BURNSVILLE
<br />U1 20 commlUlltles U1 the metro
<br />area - residents take the opfXJr- Published WeeiJy By
<br />tunlty to "dump" on the city of- MI 5 N
<br />ficials, Traxler said. Surveyors NNESOJP.. UBURBAN EWSPAPERS
<br />are trained to listen quietly and 1209 E. Cliff Rd" BumsvW,. MN 55337 8%-445<i
<br />. patiently while residents pour Lee Canning, General Manager
<br />out their complaints and rant
<br />against, city haiL That didn't BOB HUGHES
<br />happen ill Bumsville. he said. E=uo~ E.J..""
<br />The survey provides useful in-
<br />formation plenty of material for Y'oGNNE KLlNNEJrr DOR01lfY CASSERLY KENT PEDERSON
<br />neighborh~ parties. O1amber EdilOr ~ Editor Spon"i EdilOr
<br />of Commerce gatherings or Display Ad'o'erti~iflg CircullllOfl CLwlfied Ad~rtisLng
<br />speculation on "where do we go ~ 8'96-47J.6 KJ(..l2lnI S90-4456
<br />r..."""" ha...a II 'T'hl-' C::,lrvPV fOllnci
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