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• "IDENTITY THEFT" (FRAUD) TYPE 1 -NEW ACCOUNTS <br /> O Establishing utility service using another person's identity <br /> Why would someone do it? <br /> • The perpetrator defaulted on a past utility account or other account and so would <br /> not be eligible for service under his or her own name. <br /> • The perpetrator intends to establish fraudulent proof of residency in order to <br /> commit fraud elsewhere. <br /> Red flag: Detect whether fraud is Prevent or mitigate <br /> being attempted or detected fraud: <br /> committed: <br /> ID picture doesn't match Request additional ID Do not open account <br /> person <br /> ID information doesn't match Request additional ID Do not open account <br /> person <br /> ID does not look authentic Request additional ID Do not open account <br /> ID looks doctored Request additional ID Do not open account <br /> Using a suspicious name Request additional ID Do not open account <br /> 11/ Applicant requests that bill Verify that customer is Do not open account <br /> be sent to address different connected to billing <br /> from where service is address (But be aware of <br /> received the state's"Safe at Home" <br /> program) <br /> Account for a residential Obtain credit report on the Do not open account <br /> address established under individual <br /> business name (to avoid <br /> using own bad name) <br /> Credit report contains fraud This may be an automatic Notify Program <br /> warning, credit freeze notice fraud detection Red Flag Administrator; If <br /> or active duty alert warranted, notify law <br /> enforcement <br /> Bill payment made under Request proof of residence Close account <br /> name other than that on (other bills, etc.) <br /> utility account <br /> Other? <br /> Other? <br /> Other? <br /> • <br /> Page 3 of 4 <br />