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III "IDENTITY THEFT" (FRAUD) TYPE 2 -EXISTING ACCOUNTS <br /> 0 Continuing utility service under a another customer's name after he or she moves out <br /> Why would someone do it? <br /> • The perpetrator wants to avoid paying for service. <br /> • The perpetrator defaulted on a past utility account or other account and so would <br /> not be eligible for service under his or her own name. <br /> Red flag: Detect whether fraud is Mitigate detected fraud: <br /> being committed: <br /> Non-payment of previously Call customer phone Discontinue service; close <br /> current account number on file account <br /> Utility service utilized after Call customer phone Discontinue service; close <br /> known move-out with no number on file account <br /> change of customer notice <br /> received by utility <br /> Bill payment made under a Call customer phone Discontinue service; close <br /> name other than name on number on file account <br /> utility account <br /> IIII Other? <br /> Other? <br /> Other? <br /> • <br /> Page 4 of 4 <br />