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1. Any account the Utility offers or maintains primarily for personal, family or household <br /> • purposes,that involves multiple payments or transactions; and <br /> 2. Any other account the Utility offers or maintains for which there is a reasonably <br /> foreseeable risk to customers or to the safety and soundness of the Utility from Identity <br /> Theft. <br /> "Identifying information"is defined under the Rule as "any name or number that may be used, <br /> alone or in conjunction with any other information, to identify a specific person," including: <br /> name, address, telephone number, social security number, date of birth, government issued <br /> driver's license or identification number, alien registration number, government passport <br /> number, employer or taxpayer identification number, unique electronic identification number, <br /> computer's Internet Protocol address,or routing code. <br /> III. IDENTIFICATION OF RED FLAGS. <br /> In order to identify relevant Red Flags, the Utility considers the types of accounts that it <br /> offers and maintains,the methods it provides to open its accounts,the methods it provides to <br /> access its accounts, and its previous experiences with Identity Theft. The Utility identifies the <br /> following red flags, in each of the listed categories: <br /> A. Notifications and Warnings From Credit Reporting Agencies <br /> • Red Flags <br /> 1) Report of fraud accompanying a credit report; <br /> 2)Notice or report from a credit agency of a credit freeze on a customer or applicant; <br /> 3)Notice or report from a credit agency of an active duty alert for an applicant; and <br /> 4) Indication from a credit report of activity that is inconsistent with a customer's usual pattern <br /> or activity. <br /> B. Suspicious Documents <br /> Red Flags <br /> 1. Identification document or card that appears to be forged, altered or inauthentic; <br /> 2. Identification document or card on which a person's photograph or physical description is <br /> not consistent with the person presenting the document; <br /> 3. Other document with information that is not consistent with existing customer <br /> information (such as if a person's signature on a check appears forged); and <br /> 4. Application for service that appears to have been altered or forged. <br /> • <br /> 3 <br />