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08-26-24-R
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08-26-24-R
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3.6.2 Curbside Single Stream <br />Recycling shall be collected from residents' carts placed at the curbside on collection day and all <br />recyclable materials that have been prepared according to publicized procedures shall be collected from <br />each RDU and other buildings that have opted -in. <br />Free walk-up service shall be provided for all customers who apply and are approved by the City. <br />The driver will be required to record and report: <br />♦ The location of any cart that is damaged and replaced. <br />♦ Residents with overflowing recyclables so that additional carts can be offered to them. <br />♦ Residents with contaminated or non -recyclable materials in the carts. <br />♦ Number of set -outs per collection/route. <br />♦ Residents that do not participate in the recycling program. <br />"Education tags" shall be left as needed for set -outs that have significant, visible contamination, <br />indicating acceptable materials and the proper method of preparation. A copy of the tag shall be included <br />with the proposal. <br />Curbside recycling cart checks shall be conducted at least once per quarter. Areas for cart checks must <br />rotate between each recycling collection day. The contents of carts from at least 50 households shall be <br />audited and education tags left if any non -targeted materials are found in the carts. A City representative <br />will be invited to participate in each quarterly cart check. <br />3.7 Collection Hours <br />Collection operations shall commence no earlier than 7:00 a.m. and will be completed by 6:00 p.m. on the <br />scheduled collection day. <br />3.8 Cleanup Responsibilities <br />Any materials spilled or blown during the course of collection and/or hauling operations shall be cleaned <br />up, by the Contractor. Any unacceptable materials left behind should be secured within resident's <br />recycling container, and an education tag left for resident. <br />Any liquid spills or leaks from the collection vehicle shall be immediately and completely cleaned up, and <br />the City shall be notified within one hour of spillage or leakage of truck fluids (fuel, hydraulic fluid). <br />3.9 Missed Collection Policy and Procedures <br />Missed collections shall be picked up on the same day that the Contractor receives notice of a missed <br />collection. Staffing of a telephone -equipped office or call service to receive missed collection complaints <br />between the hours of 8:00 a.m. to 5:00 p.m. Central Time on all weekdays, except Saturday, Sunday, and <br />legal holidays (listed in Attachment A- Draft Contract). The call service shall be available from 8:00 a.m. <br />to 12:00 (noon) on Saturday. <br />3.10 Holidays <br />When the scheduled collection day falls on a holiday, collection in that day's zone and subsequent days' <br />zones will be collected one day later, with Tuesday being collected on Wednesday and Wednesday being <br />collected on Thursday or on regular Wednesday. <br />Assistance shall be provided to the City in publicizing the yearly calendar including alternate collection <br />days. <br />RFP for City of Arden Hills Recycling Services . 5 <br />
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