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ARDEN HILLS SPECIAL CITY COUNCIL WORK SESSION — AUGUST 25, 2025 6 <br />Councilmember Holden said they didn't pay the fees so they did not bring themselves to current. <br />Councilmember Monson asked how much the late fee is that they want removed. <br />City Administrator Jagoe said the two quarters of late fees totals about $16,000. <br />Councilmember Monson would be fine with waiving half. Three quarters is a lot. That is a lot of <br />money. <br />Mayor Grant is okay with waiving the full amount given the nature of the problem. <br />Councilmember Rousseau would prefer to allow half. <br />Councilmember Weber said if he called and requested three quarters be waived, it's not <br />happening. Our policy is one and we've done that. He asked if the late fees were applied before <br />payment in full or was there a late fee charged because of a late fee that wasn't paid? <br />Finance Director Yang said there was an outstanding water balance. <br />Councilmember Rousseau asked where will residents find out that they can have one fee waived <br />over three years. <br />Finance Director Yang said that can be added to the utility bill. <br />Mayor Grant asked how much water this customer uses per year. <br />Finance Director Yang didn't have consumption information. <br />Councilmember Monson asked if they are a high user. <br />City Administrator Jagoe said there is a combination of accounts for this customer. <br />Mayor Grant said the total monthly payment to the City may be relevant. <br />City Administrator Jagoe said in the first quarter of 2024 one of the accounts was a couple <br />hundred and another was $53,000 for that quarter. This customer receives eight separate <br />statements. The total, when adding all eight accounts is about $100,000. The late fees total $8,000 <br />each quarter. <br />Councilmember Weber supports full payment. If Council agrees on them paying half, he would <br />support that. <br />Councilmember Holden is okay with half the payment. <br />Councilmember Monson is fine if they pay half, she'd be okay waiving the whole thing, too. <br />Councilmember Rousseau said she supports full payment but would be okay with us waiving <br />half. <br />