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<br />City of Arden Hills <br /> <br />Chapter 10 Utilities <br /> <br />the premises shall be shut off. The notice shall clearly inform the customer of the available <br /> <br />opportunities to present tQ~the City hislher objections to the bill or the violation claimed in <br />"'~''- <br /> <br />the notice and shall identify the telephone number, address and officer or employee of the <br /> <br />City who will receive the customer's payment andlor review the customer's facts and files <br /> <br />and has authority to decide whether payment has in fact been made or a violation has not <br /> <br />occurred, to correct any errors in billing and to arrange for credit terms. The notice shall <br /> <br />also state that the customer may, before the date, demand in a writing (which shall contain <br /> <br />the customer's return address) a hearing on the matter. <br /> <br />Subd. 3 Restriction on Shut-off. If, by the date specified in the notice, the City has <br /> <br />received the customer's demand for a hearing, then the City shall not shut off the customer's <br /> <br />water supply until after the hearing has been held, and the panel required by this Subsection <br /> <br />has determined that the water supply should be discontinued. If the customer has paid to the <br /> <br />City hislher delinquencies. plus the cost of serving the aforesaid notice upon him/her, or <br /> <br />has furnished the City with proof of the payment satisfactory to the officer specified in the <br /> <br />notice, or has cured any nonmonetary violations to the satisfaction of the officer-by the <br /> <br />date specified in the notice-then the City shall not shut off the customer's water supply. <br /> <br />Subd. 4 Hearing. <br /> <br />A. If the customer demands a hearing in writing which demand must be received <br /> <br />by the City before the date specified in the notice provided in Subd. 2 and must <br /> <br />10 - 4 <br /> <br />I <br />I <br />-. <br />I <br />I <br />I <br />I <br />I <br />I <br />ell <br />I <br />I <br />I <br />I <br />I <br />I <br />I <br />-. <br />I <br />