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<br />i <br /> <br />) <br /> <br />Ie <br />I <br />I <br />I <br />I <br /> <br />UNITED STATES <br />Atlanla <br />Baltimore <br />Birmingham <br />Boston <br />Bridgeport <br />Charlotte <br />Chicago <br />Cincinnati <br />Cleveland <br />Columbus <br />Dallas <br />Dayton <br />Daytona Beach <br />Denver <br />Detroit <br />Ft. Lauderdale <br />Ft. Myers <br />Gainesville <br />I Grand Rapids <br />Greater Los Angeles <br />Greensboro <br />Greenvl/le <br />Harrisburg <br />Hartford <br />Honolulu <br />Houston <br />Indianapolis <br />Jacksonville <br />Kansas City <br />Las Vegas <br />l.exington <br />Long Island <br />Louisville <br />Madison <br />Memphis <br />Menasha <br />Miami <br />MilwQukee <br />Minneapolis <br />Modesto <br />No. New Jersey <br />Nortolk <br />Oco/c <br />Orange County <br />Orlando <br />Palm Beach <br />Philadelphia <br />Pittsburgh <br />Portland <br />Providence <br />Raleigh/Durham <br />Richmond <br />Sacramento <br />San Antonio <br />San Bernardino <br />San Diego <br />San Francisco <br />Santa Barbaro <br />Seattle <br />St. Louis <br />Tampa <br /> <br />Ie Toledo <br />Washington D.C. <br />West Virginia <br />Worcester <br /> <br />I INTERNATIONAL <br />Asia <br />AusJralia <br />Canada <br />I South Americo <br /> <br />I <br />I <br />.- <br />I <br />I <br />I <br />I <br />I <br />I <br /> <br />~g!!~~~~I~~ <br /> <br />C LEA N I N G CON C E T~ <br /> <br />Coverall of the Twin Cities <br />8009 34th Avenue South ~ Suite 865 ~ Bloomington, MN 55425 <br />952/814-1010 ~ St, Cloud 320/240-0330 ~ Fax 952/814-1 009 ~ www,coverall,com <br /> <br />October 8, 2001 <br /> <br />City of Arden Hills <br />Attn: Tom Moore <br />1245 Highway 96 <br />Arden Hills, MN 55112 <br /> <br />Dear Tom: <br /> <br />Thank you for allowing us the opportunity to present you with our maintenance service proposal, <br />customized for your specific requirements. <br /> <br />Coverall started as a small operation in 1985. We have since grown to national stature with over <br />forty regional offices providing professional cleaning services to more than 20,000 clients. <br /> <br />We have achieved our record growth by solving the problems that cripple conventional janitorial <br />services: <br /> <br />.( Security - Our owners are on site to prevent any security problems. <br /> <br />.( Turnover - Because our Franchisees are owners they stay with their building longer than <br />conventional contractors. <br /> <br />.( Cleaning Quality - Much ofthe cleaning, special services and "extras" are done by the <br />owners themselves, so the quality is better. <br /> <br />.( Supervision - The owners are small business people who intensively supervise the <br />limited number of accounts they manage, <br /> <br />At Coverall you are number one, Customer satisfaction is the reason for our success and forms <br />the foundation of our company's philosophy, <br /> <br />Please spend a few minutes reviewing the enclosed material for a clear understanding of our <br />company, its unique concept, and how you can have the best quality cleaning service at the most <br />reasonable price. <br /> <br />Sincerely, <br /> <br /> <br />V~J <br /> <br />Nelson Tracey <br />Marketing Consultan . <br />NT:dg , <br />