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Johnson, Schawn A,m' '-nt: To: Subject: Bacon, Dona Tuesday, May 03, 2005 7:53 AM Johnson, Schawn RE: Reference Checks for Employee Benefit Services Company See below, Good luck, Dona > -----Original Message----- > From: Johnson, Schawn > Sent: Monday, May 02, 2005 2:10 PM > To: Bacon, Dona > Subject: Reference Checks for Employee Benefit Services Company > > Hi Dona: > > The City of Arden Hills is in the process of evaluating > potential health/insurance care brokers and Financial > Concepts, Inc, listed you as a reference, I was wondering if > I could take a few moments of your time to answer the > following questions: > > 1, What are the broker's areas of responsibilities in your City? All insurances and wellness committee, COBRA help, legal guidance, > > 2, In your opinion, what does the broker do well? Good communication, Responsive, ., Are there any performance issues or problems that you > have had with the broker? None so far, > > 4, Does the broker do a good job educating and relating to > your staff regarding employee benefit packages? with me Yes, Could be a bit more progressive in their planning though, They seem to be getting busier. > > 5, Is your broker timely in returning phone calls and > answering any questions or concerns that you may have? is quite > > 6, Does the broker have any service limitations or problems > meeting your employees benefit needs? > > 7, What type of letter grade would you give your broker? > > 8, Would you recommend this company to the City of Arden have they > Hills? If not, please explain, Yes, same day, Very good here, Their attorney slow though, Not that I am aware of. B+ Yes, they are heads and tails above the rest I worked with, My expectation are very high and come close most of the time, > > Thank you again for your assistance in this matter. > > Schawn p, Johnson > City of Arden Hills > Assistant to the City Administrator .hone Number: 651-634-5125 .ax Number: 651-634,5137 > > >