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<br />. ~ <br /> ~ DEN HILLS <br /> MEMORANDUM <br /> DA'fE: October 26, 2006 <br /> TO: Michelle Wolfe, City Administrator ~ <br /> FROM: Karen Barton, Community Development Director <br /> SUBJECT: Urban Land Institute Seminar on Implications of Community Design for <br /> thc Hcalth of Our Cities <br />. On Wednesday, October 25,2006 I attended a seminar sponsored by the Urban Land Institute <br /> (LJ Ll) and Blue Cross Blue Shield of Minnesota (BCBS) relating to community design for <br /> . . <br /> healthy cities. <br /> The keynote speaker was Larry Keeley, President and Co-Founder of Doblin, Inc. Doblin <br /> specializes in assisting busincsses and organizations with innovation and change. The seminar <br /> was well attended by a number of Mayors, Public Officials, and other community representatives <br /> and staff from throughout the metro area and state. Bill Henry, member of Arden Hills' PTRC <br /> was also in attendance. <br /> Mr. Keeley's (wer-arching message was of the inevitability of change and how to embrace it and <br /> deal with it effecti\'e1y. <br /> Mr. Keeley noted that people tend to make two m(~or errors when faced with change: 1) We <br /> tend to overestimate the amount of change that will occur in the near future; and 2) We <br /> chronically underestimate the amount of change that will occur in the long term. Mr. Keeley <br /> stated that leaders must sense when needs are fundamentally changing and embrace that change <br /> and prepare far it instead of becoming a "victim" of the change. <br /> He also noted that change brings a tremendous amount of anxiety to most people, causing people <br /> to withdraw and tUI11 inward. Change causes a universal strategic condition: 1) An <br /> overwhelming sense of ambiguity, \vhich humans hate; 2) a feeling of complexity, causing <br />. people to say "it won"t work"; and 3) Volatility, causing a fear of failure and punishment. What <br /> we really need to succeed is: Curiosity, Confidence, and Courage. <br />