2011-07-13 CC Packet - Laserfiche WebLink

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CLPD Newsletter 2011 Unintentional 911 calls By: Administrative Sergeant R. Blanck The very best way to contact the answer dispatch when they call you, or The police respond emergency to police is by dialing 911. Please don't allow their call to roll over to voice 911 hang up calls with no answer or delay setting the police in motion by mail, the police will be sent to the voice mail on call back. Why? debating whether your matter is a location from where the call was Because we are incapable of sufficient enough "emergency" to dial placed to verify there is no emergency. ascertaining the reason for these calls 911 or searching for a"non- Similarly, if dispatch cannot reach you until we arrive on scene. Should you emergency" number. When you are because of an open line, the police misdial 911, for whatever reason, connected to dispatch you may, if they will also be sent to the location from please help us verify there is no are busy handling other calls, be asked where the call was placed. Where the problem, as early as possible, by whether you may be placed on hold. 911 call is placed from a cellular staying on the line with dispatch, or This is your opportunity to assess the phone, additional time and resources answering their call if you have severity of your emergency. A request are consumed attempting to pinpoint already hung up. to pick up a contained animal can hold the location of the caller. The foregoing is not intended to until another dispatcher becomes The most common sources of discourage anyone requiring police available. A relative experiencing unintentional 911 calls are misdials. services from calling 911. To the chest pains and needing an ambulance Misdials usually take the form of contrary, please help us provide the obviously cannot. accidental dialing errors as well as very best service to you and your A bigger concern is unintentional "pocket dials" from cell phones. guests in a safe, effective and cost 911 calls. Why? Because dispatch Many misdials are made by children efficient manner as possible by dialing follows up on all 911 calls it receives. playing with phones, including house carefully, locking your cell phones This includes those calls where the phones, cell phones, and even old and taking the batteries out of old cell dialer realizes the mistake and hangs deactivated cell phones given to them phones before giving them to children. up quickly, as well as when the dialer as toys. Many people don't realize Should you have any questions, doesn't know the call was placed and that so long as a cell phone has power please contact me at the police an extended "open line" is heard. If it is capable of dia ing 911 even in the department at 763-784-2501. Thank you misdial and hang up, and don't absence of a current calling plan. you and stay safe. § j Contact your area liaison officer with any questions you may have at: 763-784-2501 Circle Pines: Lexinston: Centerville: Admin. Sergeant R. Blanck Sergeant B.J. Stepan Serge�ant P. Aldrich rblanck@clpdmn.com bstepan@clpdmn.com paldrich@clpdmn.com Officer J. Krueger Officer A. Dixon Off'icer M. Langreck jkrue�r�cl�dmn;com adixan@clpdrnn.com ; mlangreck�clpdmn.cam � "'� ^cr .5.. � „�,' � �: �.,a . A „ � �� , M , � r„�� ro �' ,� < . . '� . 'r�W N 8 N