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I <br /> Staff Ratings <br /> Residents were asked: <br /> From what you have heard or seen, how would you rate <br /> the job performance of the Centerville city staff — ex- <br /> cellent, good, only fair, or poor? <br /> By a solid 65 % -17% margin, respondents award the city staff a positive rating: <br /> EXCELLENT 12% <br /> GOOD 53% <br /> ONLY FAIR .. 14% <br /> POOR 3% <br /> DON'T KNOW/REFUSED 18% <br /> Ratings increase among: <br /> • those rating the quality of life as good <br /> • those rating the sense of community identity positively <br /> • those rating the value of city services favorably <br /> • those feeling empowered <br /> • those with knowledge about the Mayor and City Council <br /> • those that have had contact with city staff <br /> • city newsletter readers <br /> They decrease among: <br /> • those rating the quality of life as only fair or poor <br /> • those rating the sense of community identity negatively <br /> • those thinking the city is off on the wrong track <br /> • those rating the value of city services unfavorably <br /> • those not feeling empowered <br /> • residents that have accessed the city's website <br /> Respondents posting ratings were asked a follow -up query: <br /> Could you tell me why you feel that way? <br /> "Helpful," "friendly," and "good job" are the two main reasons for positive evaluations: <br /> UNSURE 2% <br /> GOOD JOB 13% <br /> HELPFUL 42% <br /> LISTEN 2% <br /> NO PROBLEMS 5% <br /> FRIENDLY 18% <br /> DON'T LISTEN 2% <br /> 49 <br /> 82 <br />