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Stantec Consulting Services Inc. <br /> �,. 2335 Highway 36 West <br /> St. Paul MN 55113 <br /> Tel: (651) 636 -4600 <br /> Fax: (651) 636 -1311 <br /> Stantec <br /> 2012 Performance Review <br /> Client: City of Centerville <br /> Comments received from: Date: <br /> Review performed by: Summary of Council and staff <br /> OVERALL PERFORMANCE <br /> Considering Stantec's overall performance in the last year, please answer the following: <br /> ■ What have you liked best about our service? What would you like to see us continue? <br /> Engineer is responsive to City's needs. Whenever work is requested the information is timely <br /> and is usually very thorough. <br /> Engineer has done a good job in working with staff to develop street overlay /maintenance <br /> plan. <br /> ■ What have you not liked or least valued about our service? <br /> Engineer could have done a better job in managing work in the wetland associated with the <br /> trail project. This caused some extra work and delayed closing the project. <br /> ■ What suggestions can you share with us to improve our service? <br /> Overall, on a scale of 1 -10, how would you rate our services in 2012? _8 (A rating of 1 is <br /> low, 5 is average, and 10 is high) <br /> STANTEC'S PERSONNEL <br /> On a scale of 1 -10, how would you rate Bonestroo / Stantec's staff in the following areas? Please <br /> write your choice in the space provided (A rating of 1 is low, 5 is average, and 10 is high). <br /> 8 <br /> Responds promptly to your questions <br /> 8 <br /> Provides clear, easily understandable written correspondence <br /> 8 <br /> Presents technical information at public meetings in a manner that is clear and <br /> understandable <br /> 8 <br /> Provides information in a timely manner <br /> 8 <br /> Is prepared for public meetings and presentations <br /> 8 <br /> Provides information and presentations that meet your expectations <br /> 8 <br /> Participates at staff meetings and public meetings at a level that meets your <br /> expectations <br /> 9 <br /> Understands your overall "Big Picture" vision <br /> 21 <br />