2003-02-12 CC Packet - Laserfiche WebLink

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'1 As A Production Unit Manger managed outsourced production staff of approximately 25 plus Graphic Designers, Technical Illustrators, Desktop Publishers, IT, and Print Coordinators serving Imation and 3M. Was responsible for the hiring and termination of employees in respect to their work-level requirements. Managed the day-to-day employee issues and development of the staff to ensure that employment growth was met. Resolved issues that arose between Production and the various departments with whom we interacted. Also a member of various internal committees that defined the needs of the Communications Department, e.g., Electronic Documentation (E-Doc), Production Data Management (PDM), and Font implementation. Analyzed production needs for technology, training publications, and marketing communications projects including: definition of client need(s), project objectives, deliverables, schedule, milestones, implementation strategies and cost. Worked with internal department management to establish guidelines and procedures for both internal and extemal communications personnel. As a Project Coordinator worked with various computer software programs to perform the publications, including Excel, Work, Norton Utilities, Office, Doc-To-Help, HDF, BookManger, BookMaster, and ProcessMaster. Worked on both OS/2 and DOS for the PC-based applications and used VM for the mainframe-based applications. Was responsible for meeting with clients to determine needs and requirements for the projects, project status, project schedules and project budgets. Also performed the duties of the System Administrator for the mainframe computer system, including: software upgrades, adding users and libraries, performing backups, and restores, restoring specific libraries due to minor system failures, setting up new user work stations. Maintained printers, including: upgrading print fonts as required and performing minor maintenance. Wrote simple REXX programs and updated existing REXX programs to run tools and applications on the mainframe. Provisioning Analyst/Cataloger Honeywell, Inc. 1981-1990 St. Louis Park, MN Prepared Provisioning Documentation Packages in accordance with governmental and military specifications. Worked directly with Honeywell Engineers and Air Force personnel in the preparation of the Illustrated Parts Breakdown manuals and Provisioning Parts Lists. Served as a Provisioning Work Director Backup for classified military aircraft programs. Provided project plans and work schedules to the Air Force personnel in compliance with government and internal specifications. Prepared manuals in accordance with military specifications and worked on Honeywell programs for commercial aircraft. Over 250 hours of various technical courses through Honeywell's Education Services. EDUCATION: AAS (MICROCOMPUTER SUPPORT TECHNOLOGY) Century College MAY, 2002