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Customer Level of Service <br />Public Health, Safety, and <br />Environmental Protection <br />• Consistent Permit compliance <br />• Minimal backups and spills <br />• Lead by example on <br />sustainability <br />Customer Level of Service <br />• Customer Service <br />• Be a good neighbor <br />• Provide planned capacity <br />• Communicate & coordinate <br />• Engage customers <br />• Be a valued partner <br />61 <br />1 <br />B$ <br />4/5/2017 <br />3 <br />