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<br />· Based on our recent project performance, what, if anything would you <br />recommend that we do differently? <br /> <br />Establish a procedure to ensure that inspection and monitoring of projects <br />is thorough. The watermain failure could have been a disaster if it woi.d~ <br />have. occurred in another location. Does BRAA have procedures. in place <br />that would have caught this problem if it had been constructed during your <br />tenure? <br /> <br />· On a scale of 1-10, how would you rate our service in 2006? (A rating of 1 is <br />poor,S is average and 10 is excellent). <br /> <br />7.5 <br /> <br />Consultant is providing an acceptable level of service. Improvement <br />is possible especially in the area .of project inspection and monitoring. <br /> <br />;i. <br />j <br />