2002-06-12 CC Packet - Laserfiche WebLink

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MEDIATION AND PROGRAM SERVICES Community Program - Producing healthier environments. The majority of the 126 cases were referrals from law enforcement, schools and yellow pages. 46% of these cases were mediared or conciliated with an agreement rate of 83%. Another 911 inquiries were given information and referred to other more appropriate resoutces and 94 asked for information. The most common issues were neighborhood. property line or behavior; landlord/ tenant - noise or maintenance; family - communication, rules and chores. Staff assisted 1)20 to address and resolve conflict. . A municipality held monthly /a,!!, group mediations to solve a departmental dispute. Administration and itaff working separately and together with two mediators on many tangential Issues to solve the prohlem averted the potential of a costly court contest. Although the dispute hadyeatT of history, all participants nported that communication and learning to problem-solve together has produced a healthier working ,,/ationship for aIL "We learned to talk things out Instead of "'nning away or having a big confrontation. We kno", ",e.-an callMSAC andgo back to mediation if things get difficult.. .we "'''' so pleased ",zth the mediatotT' skill and empatry." Family Visitation Program - Strengthening Families The majority of . these 91 cases came from Anoka County Child Support workers, Anoka County Court Services, or were prior clients. 67~/o were mediated or conciliated with an 850/0 agreement rate. The most commonly mediated issues were communication, respect, scheduling and transportation. Staff responded to another 869 inquiries and 258 requests for information. Overall, staff assisted 1,312 people to work realistically to co-parent. . A divorced couple mediated twice. This couple had bem in court numeroas times since the divorce. Their new partners attended both mediations to plan a parenting ag",ment for the four child"n. Although the first mediation was contentioas and emotional, the second resulted in mo" focus on the pa"ntlngplan. One of the clients said, "1 am extremely happy with both mediators and the process. ..It was the best communication we've had in the Ihm years since the divorce.. .and zts dJict on the kids has been podtlve. Victim Offender Program - Changing Lives All 77 cases came from Anoka County Community Corrections and Probation. 47 mediations and pre-mediations were conducted. Of these cases, 90% resulted in an agreement. Offenses included assault, damage to property and disorderly conduct. There were 490 clients assisted to address the impact of crime in their lives and in the community. 4