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<br />'Ir" ,ri' 'C;l'f:'j""nt , <br />, ,>^ "'0 <br />! !:,:~"...) ? ,1 ( <br />, .".. ,0'.. .,', ~ , ','." .; <br />/' h , ", J <br />, ' " , ;,; c, ~ ' <br /> <br />TO: Honorable Mayor and Council Members <br />FROM: Teresa Bender, City Clerk -r. ~ . <br /> <br />SUBJECT: Electronic Payment for Services <br /> <br />DATE: August 8, 2002 <br /> <br />The recent survey that was conducted by staff regarding electronic payment for services <br />resulted in 1,200 surveys being mailed, 331 being returned with 80 desiring to use a <br />credit card for transactions with the City, <br /> <br />Research was conducted in regards to costs for providing these services to the customer <br />and found that there would be monthly fees, transaction fees and equipment fees, Of the <br />surveys received, 319 desired not to pay for these services. Staff was instructed to poll <br />other municipalities as to their acceptance of electronic forms of payment. The City of <br />Circle Pines was the only neighboring community that offered same to their residents. <br />The City absorbed the fees feeling that it was a cost of doing business. <br /> <br />Staff's current recommendation would be to conduct an additional survey next year to <br />ascertain whether more residents would prefer this form of payment or have became <br />more comfortable with this form of payment and would not recommend that the City <br />provide these services at this point due to cost effectiveness. <br />