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<br />, <br /> <br />.. <br />. <br /> <br />(a) subscribers did not knowingly, voluntarily, and intelligently waive their Constitutional <br />right to a jury trial; ] and <br />(b) the contract is unconscionable under Minnesota contract law as a contract of adhesion. <br /> <br />Order <br /> <br />Based on the foregoing Findings and Conclusions, the Commission hereby enters the following orders: <br /> <br />I. AT&T Broadband is hereby ordered to innnediately cease and desist the implementation, imposition and <br />enforcement of the Arbitration Clause in the new CSA. <br /> <br />2: AT&T Broadband is hereby ordered to innnediately notify the Commission of AT&T Broadband's <br />intent to fully comply with this Order. <br /> <br />3. AT&T Broadband is hereby ordered to do the following within thirty (30) days of the effective date of <br />this Order: (i) modify its CSA by bringing its dispute resolution policy into total compliance with applicable <br />law; (ii) provide the Commission with an opportunity to review and approve the revised dispute resolution <br />policy before it is issued to subscribers; (iii) inform the Commission of the manner in which subscribers will be <br />notified of the revised dispute resolution policy; and (iv) issue a revised dispute resolution policy to subscribers. <br /> <br />4. Failure to comply with this Order may result in a franchise violation, the innnediate issuance of a notice <br />violation to AT&T Broadband, and the invocation of appropriate remedies. <br /> <br />5. This Order shall be effective innnediately upon its approval by the Commission. <br /> <br />This resolution is passed, adopted and issued by the Commission this 17th day of April, 2002. <br /> <br />NORTH METRO TELECO. <br />COMMISr /). <br /> <br />By: ~ <br />I Chair <br /> <br /> <br />Attest: ~f1I1 /)1.:Jhm1Ih <br /> <br />I ~ Bmdv v. United States. 397 U.s. 742, 748 (1970); also ~ State v. Johnson. 354 N. W.2d 541, 543 (Minn. App. 1984). <br /> <br />2 <br /> <br />1_- <br /> <br />p>.47 <br />