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0 <br /> REFERENCES <br /> City of Lakeville <br /> (Goal Setting /Team Building) <br /> Bob Erickson <br /> (612) 9854403 <br /> City of Oak Park Heights <br /> (Goal Setting/Teant Eliding) <br /> Mike Robertson <br /> (612) 4394439 <br /> City of Cottage Grove <br /> (Customer Service Training) <br /> Kevin Frazell <br /> (612) 458 -2800 <br /> Barbara Arttey is a consultant, trainer and facilitator who combines a graduate degree in Applied <br /> Behavioral Science with extensive local government, non -profit and private sector experience. She was <br /> on the faculty of the Leadership Institute in Washington for seven years, on staff for Government <br /> Training Service for four years and has consulted internationally in Pakistan and Malaysia. <br /> ■ <br /> I E <br />