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pop,, 2d A 're ,fie Amacomp Inc. • Computer sales and service for Home or Office, with the persona! touch. a • + 1742 Main Street Centerville, MN 55038 COMPUTERS 651.653.6318 ph. & 651.653.0762 fax gy aac y p e-mail address... udo @amacomp.com DATE: December 29, 1999 TIME: 12:00 pm TO: Jim March (City Administrator) PHONE: 429 -3232 City of Centerville FAX: 429 -8926 ADDRESS: 1800 Main Street Centerville, MN 55038 FROM: Udo Wegmann PH: 651- 653 -6318 FAX: 651- 653 -0762 RE: Laptop Problems Number of pages including cover sheet: 2 pages (attachments) Dear Jim, As of course you are aware, there have been problems with the laptop computer that was purchased for the City under the original computer contract. From the first time this problem arose I have been trying to get it resolved with the manufacturer and it has been non- stop ever since. I have received and returned (five) different units since the first one that was purchased and each time there is still something wrong with them. Through countless of hours of phone calls, letters and return shipping tickets, we have been battling with the manufacturer to resolve this issue, but they continue to send us defective goods. I will most likely be entering into mediation or even legal litigation, with the Califomia based manufacturer where this laptop was purchased, which could take some time to resolve. As I understand from my former sales rep, this company currently has several Lemon Law cases against it, and it was discovered that the unit which was purchased for the City had serious thermal and programming problems which resulted in it being removed from the shelves for redesign. Their current stand is that if we want to upgrade to a better unit it will cost us more money. That is not an option in my position, therefore I have derived the following proposal to submit to the City in an effort to put closure to the Laptop computer. I have attached spec sheets and price breakdowns for both the computer that was purchased for the City and Amacomp's own Laptop computer which is currently on loan to the City right now. Amacomp purchased this Laptop in April 1999, therefore it was slightly used prior to this loan arrangement. We propose to sell the Amacomp laptop computer to the City in- lieu -of the original laptop computer, and refund the City the difference in cost between the two units. The following is a comparison price list only, showing the actual costs of components, please review the detailed price breakdowns attached for more information.