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Table of Contents <br /> 1. Introduction <br /> 2. Description of Residential Recycling Services <br /> 3. Method of Collection <br /> 4. Customer Service Standards for Residents <br /> 5. BFI Personnel and Equipment <br /> 6. Prior Experience/Relevant Experience <br /> 7. MOBIUS Environmental Education Program <br /> 8. True Blue Community Crime Watch Program <br /> 9. Bid Proposal <br />