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IV_ Other Recluirements <br />� . Term: The term for providing recycling collection shall be January 1, <br />2003 through December 31, 2005. <br />2. Complaints: Contractor shall take al <br />service, missed pickups, and other <br />answered promptly and courteously. <br />all calls by taking the caller's name, <br />taken to rectify the complaint. <br />calls from residents regarding <br />complaints. All calls are to be <br />The Contractor shall document <br />address, complaint, and action <br />Severe Weather'. Recycling collections may be postponed due to <br />severe weather at the sole discretion of Contractor. "Severe Weather" <br />shall include, but shall not he limited to,, those cases where the <br />temperature at 6 :00 a.m. is -" F. or colder. <br />Upon postponement, collection will be made the following business <br />day. The Contractor will be responsible for notifying the residents by <br />radio and television announcements. The City will be responsible for <br />notifying the residents by municipal cable television. All three means <br />of communication will be used for each severe weather postponement <br />of recydfng collection. <br />4. Holidays: When a scheduled collection day falls on a holiday, <br />collection En that day's zone and in subsequent days' zones shall be <br />collected one day later, with Friday being collected on Saturday. The <br />Contractor shall assist the City in publicizing the alternative collection <br />day. <br />5. City Buildings Recyclinq: Contractor shall collect recyclables from all <br />City buildings at no additional cost as indicated in Proposal One in the <br />City's R F P. <br />6. Equal Opportunity: Duping the performance of the executed contract, <br />the Contractor, in compliance with Executive Order 11246, as <br />amended by Executive Order 11375 and Department of Labor <br />Regulations 41 CFR, Park 60, shall not discriminate against any <br />employee or applicant for employment because of face, color, religion, <br />sex, or national origin. Contractor shall take affirmative action to insure <br />that applicants for employment are qualified, and that employees are <br />treated during employment, without regard to their race, color, religion, <br />sex, or national origin. <br />L <br />