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firm Overview Benchmarking Leisure Vision has two (2) unparalleled national Benchmarking data bases. Benchmarking of CITIZEN SURVEY Responses. Leisure Vision/ETC Institute has an unparalleled database of more than 60,000 survey responses BY CITIZENS from parks and recreation open space plans, strategic plans, and other planning efforts from communities across the country. This information provides our clients extremely valuable comparative analysis of their citizen's attitudes and priorities with those of other communities. Benchmarking National Averages have been developed for over 100 strategically important parks and recreation planning and management issues including.- customer satisfaction and usage of parks and programs; methods for receiving marketing information; reasons that prevent members of households from using parks and recreation facilities more often; priority recreation programs, parks, facilities and trails to improve or develop; priority programming spaces to have in planned community centers and aquatic facilities; etc. Benchmarking of PARKS AND RECREATION AGENCY RESOURCES ETC Institute/Leisure Vision additionally has An unparalleled data base of benchmarking information from over 300 parks and recreation agencies across the country on issues including numbers and types of parks, trails, indoor and outdoor recreation facilities; operating and capital budgets; staffing, types of partnerships, etc. This data base can be used in developing unique level of service standards,, comparative analysis of your agency and other agencies, etc. Ron Vine, President of Leisure Vision and a Vic e-�President with ETC Institute has presented sessions on benchmarking at each of the past rive (5) National Parks and Recreation Congresses as well as numerous state and regional congresses. Leisure Vision Firm O� verview - 5