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5. Improve outreach to all communities within the City of Roseville to ensure that all <br />residents, businesses and visitors feel safe, Welcome, respected and heard. <br />6. Provide environmental leadership within the City and to the community to ensure a <br />healthy environment for today and tomorrow. <br />Action Steps to Implement Department Goals <br />Goal #1 Provide excellent, effective and efficient City services <br />Invest in staff training and retraining and development to improve quality and <br />responsiveness of city services <br />Implement an integrated performance management program which lets the City do a <br />better job in strategic and capital planning, setting budget priorities, performance <br />assessment and community feedback <br />Routinely seek community input to evaluate and continuously improve city services <br />Invest in the infrastructure, equipment and tools needed to meet the needs of the <br />community <br />Participate in regional and intergovernmental collaborations <br />Coordinate with regional partners to provide higher service levels <br />Enhance internship opportunities citywide <br />Use the latest technological advances — communication devises, computer programming, <br />hand -held readers - to provide efficient services <br />Explore flexible schedules <br />Goal # 2 Improve management and provide leadership to employees, commissions, <br />task forces and others, as needed <br />Create a succession, recruitment and retention management plans to ensure quality <br />service <br />Create a city -wide record management system to accurately and electronically create, <br />store and retrieve documents <br />Provide project leadership for new initiatives and ongoing projects <br />Establish a Human Resources Information system that includes online application, <br />benefit enrollment and payroll <br />Provide citywide training and organizational development <br />Keep pace with changes to the health care system and expand employee education, <br />analysis and communications surrounding benefits and wellness <br />Update and/or establish policies and procedures manuals <br />Ensure that the City of Roseville is a desirable place to work to assist with attracting and <br />retaining quality employees <br />Promote safety from top down to reduce injury and ensure regulatory compliance <br />3 <br />