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• Continue to develop and implement programs and policies that encourage open, honest, and respectful dialogue, feedback and problem solving among the members. • Continue to develop and implement programs that promote respectful, productive and professional communications at all department meetings. • Continue to develop and implement programs that keep members informed of departmental activities and events. • Continue to develop and implement programs and policies that foster an environment Where all members can keep new ideas flowing up and down. • Continue to develop staff skills to improve communications between the fire department and other city departments and outside agencies with whom we have interaction. • Continue to develop and implement programs to maintain and improve communications between the fire department and its customers. Action Plan AP 3.23 Divisions will work in a cooperative fashion to ensure that employees are receiving all pertinent information they need to do a quality j ob. Publish agendas prior to meetings and post minutes after meetings to assist in all employees receiving consistent information. PRIORITY 3. AP 3.240perations Division shall design and implement hardware, software, and SOGs for wireless MDT, LED displays and printers ( "Rip & Run ") in each fire station to transmit emergency call information. PRIORITY 4. AP 3.25 Administration Division will conduct periodic surveys of the employees to determine their level of approval and satisfaction with the performance of administration and use this tool to provide feedback for improvement. PRIORITY 2. AP 3.25 All Divisions will collaborate to prepare and distribute a comprehensive annual report of fire department activities to all employees, city administration, and interested citizens. PRIORITY 3. AP 3.27 Monthly staff meetings will be held to discuss issues, gain consensus, and develop administrative, operational and training goals and objectives. PRIORITY 2. AP 3.25 Divisions will work in a cooperative fashion to ensure that employees are receiving all pertinent information they need to do a quality job. PRIORITY 2. Taking care of our firefighters The ability to serve as a firefighter is a gift. Being able to help others during times of great personal tragedy is the reward. Firefighters do what many are not able to do... and what many more are not willing to do. our family of brother and sister firefighters extends nationally, if not worldwide. There is a great mutual admiration among our peers for the many sacrifices we make. We are part of an elite family, and like every family, we have our ups and downs, our good days and our bad days. We don't always agree and we don't always like each other. But at the core of our existence, there is a bond that holds us together. As our department experiences growth and changes, we much recognize the contributions of our employees and assist them in 29